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Sales Associate and Customer Service

Elements Massage • Lifestyle • Spa & Massage • 23 days ago
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Salary
$40k – $52k per year
Location
In office (Fairfield)

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Sep 25, 2026.

Overview
Company
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Elements Massage

Elements Massage is a franchised massage therapy studio brand offering Swedish, deep tissue, sports and prenatal massage through a monthly membership called the Elements Wellness Program. The brand runs studios across much of the United States and in Canada and belongs to WellBiz Brands, a franchisor of beauty and wellness concepts based in Greenwood Village near Denver, Colorado. Individual studios hire front desk and membership sales associates, retail and customer service staff, assistant general managers and general managers, with pay tied to plan sales.
elementsmassage.com • HQ: Greenwood Village, United States • Spa & Massage • 1001-5000 employees • Est. 2009

Overview

Elements Massage Fairfield is looking for engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we reward our team when we meet our objectives.

Do you want to work in a job where you can help change clients' lives? Our team members will earn commission for Wellness Plan sales.

Benefits:

  • Pay ranging from $20.00 - $26.00/hr based on experience + commissions
  • Complimentary monthly massage

Responsabilities:

  • Inform all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Follow our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Be the first and final face of hospitality, whether on the phone or in the studio
  • Ensure the client appointment paperwork and payment process is brief, painless and accurate
  • Work as a team with our managers and massage therapists to create an environment where clients are the center of the world

Skills:

  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients
  • The right candidate can turn every incident of client criticism to a story of great customer service

Qualifications:

  • Prior Retail sales experience is preferred
  • Customer service experience in a spa like environment is preferred, catering experiences that distinguish their value with attention, hospitality and execution.
  • Familiarity with modern office tools and systems: scheduling and payments are all processed with easy-to-learn computer programs
  • Driven to create the best work environment for the employees and the best experiences for the client.

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Responsibilities

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
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