Customer Service Agent
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Salary
$37k – $40k per year
Location
In office (Harrow)
Employment
Full-Time
First seen by Alion on Oct 22, 2026.
Overview
Company
Impact
Profile match
Eleven Plus Exams is a United Kingdom education company that helps children prepare for the 11 plus entrance exams. It combines traditional teaching with analytic technology and employs educators and customer service administrators. The company is based in the United Kingdom.
This role is for 5 days per week: Tuesday to Saturday.
Full-time customer service administrator supporting a team of dynamic and innovative educators who embrace traditional teaching and the latest analytic technology to create a vibrant learning experience for our children.
The applicant must have excellent customer service and English language skills and telephone manner.
Duties Include
- General Administrative Duties (attending to visitors, e-mails and phone calls)
- Dealing with Parents and Children
- Overseeing Day to Day Operation
- Developing efficiency to accommodate growth
- Marketing
Attributes Sought
- Team Player
- Friendly and confident
- IT Literacy (especially Google Sheets and Microsoft Office Products: Word, Excel)
- Business acumen
- Flexible with working days and hours
- Smart appearance as this is a customer facing role
Education Sought
- A level in English preferred -must have excellent English language and grammar skills
- Graduate in any discipline (ideally Business Management or Business Administration)
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