Product Designer

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow.

Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Hybrid work set up
• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Wellbeing initiatives
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

• Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers - Everything we do is designed to positively impact our customers.
• Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

About the Role:

Are you a Product Designer who thrives at the intersection of experience architecture and AI-driven innovation? At ELMO, we are shifting the focus of product design from pixel-level execution to experience architecture and AI-output direction.

As a Product Designer, you will own the end-to-end user experience, including interaction design and the artifacts that translate customer problems into usable, accessible, and visually consistent interfaces. You won't just be using AI; you will be directing it to generate multiple interaction patterns, stress-test edge cases, and audit for accessibility.

Your goal is to push output quality higher through better direction, ensuring every shipped interface meets our high standards for usability and accessibility

Key responsibilities:

• AI Design Direction: Direct and refine AI tools to generate high-quality Figma layouts. Evaluate AI-generated interaction patterns against UX heuristics, using your domain judgment to drive design decisions rather than simply fixing gaps.
• Usability Validation: Own the usability validation planning and execution for your initiatives-conducting research, synthesizing findings, and feeding actionable insights back to Product Managers.
• Experience Design: Translate solution proposals from Discovery into concrete UX solutions. Own the production of design artifacts, including wireframes, interaction patterns, and journey maps, ensuring they are structured to be AI-translatable.
• Design System Governance: Work exclusively within the ELMO design system, ensuring all designs are compliant before build. You will identify gaps, contribute to the system, and collaborate with the Senior Product Designer to evolve our patterns.
• UX Fidelity Validation: Act as a key stakeholder in the release gate, validating that implementation matches approved designs, including responsiveness and accessibility compliance.

Desired Skills and Experience

Skills and experience

• Experience Architecture: Proven ability to design end-to-end experiences across complex workflows, encompassing the full journey, edge states, and exception paths.
• AI Mastery: Demonstrated experience using AI design tools to improve speed, quality, and decision-making. You don’t just use AI; you know how to prompt for better, more diverse, and more accurate design outcomes.
• Usability Research: Ability to plan, conduct, and synthesize usability tests that validate design solutions.
• Interaction Design: Proficiency in specifying complex behaviors, flows, transitions, and error handling.
• Accessibility: Working knowledge of WCAG AA standards, ensuring designs are accessible by intent, not just by audit.
• Figma Proficiency: Expert-level capability in Figma, including design system management and creating annotations that bridge the gap between design and developmen

If you’re excited by the opportunity to shape a modern product, use AI as a true advantage in the way you work, and turn complex challenges into meaningful customer impact, we’d love to hear from you.