Business Development Coordinator (Telemarketer)

Looking for a challenging and rewarding hourly opportunity? If you're ambitious, self-motivated, have excellent communication skills, and your goal is to book quality firm appointments, we would love to hear from you. We currently have one existing vacancy we are looking to fill.

Embark is currently seeking a highly motivated individual to join our team with the primary goal of booking quality firm appointments. As a successful candidate, you will be responsible for making outbound calls to potential customers and booking appointments for internal Sales Representatives.

You will be responsible for making outbound calls to existing and potential Embark clients using a company-provided script. You will need to identify potential clients and tailor your approach to meet their needs and preferences in both languages. Additionally, you will be required to introduce the company and explain its services to the potential client, qualify them to ensure they are a good fit for the services offered, and schedule appointments based on their availability and the availability of the sales team.

The successful candidate should be able to handle rejection and remain motivated and positive in the face of challenging situations. Additionally, the candidate should have excellent communication skills, both verbal and written, and be able to work independently.

Key Responsibilities

• Make outbound calls to customers and potential clients using a script provided by the company
• Identify potential clients and tailor your approach to meet their needs and preferences.
• Handle objections and rejections effectively, professionally, and positively
• Introduce the company, explain its services to the potential client positively, and be enthusiastic about saving for post-secondary
• Qualify the potential client to ensure they are a good fit for the services offered by the company
• Schedule appointments with qualified potential clients based on their availability and the availability of the sales team
• Confirm appointments with potential clients and provide them with any necessary information about the company or the appointment
• Maintain accurate records of all client interactions and appointments scheduled using the company's CRM and other tools
• Meet daily or weekly appointment booking targets set by the company

Skills, Knowledge and Expertise

We value each employee for their unique perspectives and experiences. If you are someone who has qualifications similar to what we are looking for and is aligned with the culture and values at Embark, please consider applying!

• Proven experience as a telemarketer or similar sales/customer service role
• Excellent communication skills, with a persuasive and confident manner
• Ability to work well under pressure and meet daily or weekly appointment booking targets
• Experience using CRM platforms and other sales tools
• Strong interpersonal skills
• High energy and confidence
• Someone who listens to diverse perspectives with an empathetic attitude.
• A lifelong learner who is performance driven.
• Someone who recognizes our customers as our most important stakeholders.