Lead Product Operations Manager

What you will do :

• Data & Insights: Queries and synthesizes complex data, builds scalable reporting and dashboards, and translates findings into actionable recommendations for senior leaders.
• Process & Operating Models: Designs and improves scalable, cross-functional processes and operating models, driving alignment and adoption across teams
• Systems Thinking: Evaluates, implements, and optimizes product-management systems, including roadmapping, analytics, and project-management platforms
• Structured Problem-Solving: Independently turns complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent.
• AI Competent: Comfortable engineering new systems & tools with AI designed to meet user objectives and build data automations.
• Strategic Analysis: Leads analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions.
• Stakeholder Leadership: Builds trusted relationships with senior and cross-functional stakeholders, resolves competing priorities, and generates buy-in without formal authority.
• Communication: Communicates complex ideas clearly and persuasively, producing concise, decision-oriented materials for senior audiences.
• Product & Software Expertise: Strong understanding of product management and the software development lifecycle, with the credibility to advise product, engineering, design, and go-to-market teams.

What we are looking for :

• Experience: 5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results.
• Relevant Background: Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function.
• Software Experience: Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams.
• Ownership & Independence: Operates with a high degree of autonomy, anticipates risks, resolves escalated issues, and remains accountable for outcomes with minimal supervision.
• Strategic & Hands-On: Moves comfortably between defining strategy and advancing the critical details required for successful execution.
• Influence & Change Leadershi p: Navigates organizational change with resilience, builds support for new approaches, and aligns stakeholders with differing priorities.
• Team Leadership: Serves as a trusted subject-matter resource and raises team effectiveness by sharing expertise, providing feedback, and coaching junior colleagues.
• Education: MBA preferred or business, engineering, or comp-sci preferred.