Customs Supervisor

In This Role, Your Responsibilities Will Be:

• Coordinate daily import and export operations to ensure on-time customs clearance and shipment execution.
• Oversee customs documentation and verify compliance with applicable trade regulations and customs requirements.
• Collaborate with logistics providers, customs brokers, warehouses, and internal stakeholders to support efficient cross-border operations.
• Ensure accurate execution of temporary and permanent import/export transactions.
• Monitor customs records, databases, and ERP transactions to maintain data integrity and compliance.
• Support compliance initiatives related to trade security and customs programs, including OEA and C-TPAT requirements.
• Review and validate customs declarations, permits, invoices, and supporting documentation.
• Maintain organized customs records and documentation to support audits and regulatory requirements.
• Generate reports and analyze customs-related data to support operational decisions and process improvements.
• Partner with teams across Supply Chain, Manufacturing, Quality, Engineering, and Procurement to resolve customs and trade-related matters.
• Support periodic audits, inventory activities, and compliance reviews.
• Identify opportunities to improve processes, optimize resources, and reduce customs-related risks.
• Promote a culture of safety, ethics, integrity, and regulatory compliance in all activities.

Who You Are

You consistently build partnerships and work collaboratively with others to meet shared objectives. You analyze complex situations and make sound decisions, even when working under pressure or facing competing priorities. You effectively communicate information that is tailored to different audiences and foster understanding across teams and external partners. You readily adapt your approach in response to changing business needs, regulatory requirements, and operational challenges while maintaining a focus on achieving results.

For This Role, You Will Need:

• Experience supporting customs, international trade, import/export, logistics, or trade compliance operations.
• Knowledge of customs regulations, import/export processes, and international shipping documentation.
• Ability to interpret and apply regulatory requirements in a fast-paced environment.
• Experience working with ERP systems and data management tools.
• Strong analytical, organizational, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to collaborate across multiple functions and external business partners.
• Intermediate to advanced English communication skills to support interaction with global stakeholders.
• Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
• Availability for occasional business travel.

Preferred Qualifications That Set You Apart:

• Bachelor's degree in International Trade, Global Business, Supply Chain Management, Logistics, Customs Administration, or a related field.
• Experience supporting manufacturing, maquiladora, or cross-border operations.
• Knowledge of OEA, C-TPAT, IMMEX, or similar trade compliance programs.
• Experience working with Oracle ERP or similar enterprise systems.
• Familiarity with tariff classification processes and customs valuation principles.
• Experience coordinating activities with customs brokers and government agencies.
• Knowledge of audit preparation and customs compliance reviews.
• Continuous improvement experience using process optimization methodologies.