Lead Quality Assurance Engineer - Network Operations

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. 

Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Lead Quality Assurance Engineer.

Join our Quality Engineering team, where quality lies at the heart of our brand. We value diverse perspectives, backgrounds, and ways of thinking, and we are building a talented team of quality engineers. Our team ensures software quality across the entire customer journey, from ticket booking to the seamless delivery of ancillary services and the efficient operation of our airplanes. We employ a suite of testing tools and methodologies, utilizing widely used frameworks and programming languages such as Java, C#, and Python, along with innovative technologies essential for application development, testing, and deployment. We implement CI/CD pipelines and follow DevSecOps practices, dedicated to continuous improvement to enhance the customer experience. If you are passionate about shaping the future of quality engineering and contributing to the renowned success of Emirates, we invite you to apply and help to shape the future of Emirates Group. 

Lead Quality Assurance Engineer will design, develop and implement quality engineering practices and processes for a team(s) within an agile release train in accordance with quality standards and best practice guidelines. Ensure adoption of modern delivery practises for quality products and services built using world class engineering practices.

This role is the Lead Quality Assurance Engineering position for Network Operations, accountable for the quality posture of a portfolio of platinum-tier, day-of-operations systems - internally developed and vendor managed - where failure is felt directly by live airline operations.

In this role you will:

• Work closely with project members, technical product owners, architects and software engineers to understand the complete context of deliveries, translate complex functional and non-functional requirements in robust end to end tests that exercise the business process.
• Liaise with other release train teams to manage the testing of cross dependencies.
• Ensure Test Tools are configured correctly and accurately to support the collection of metrics for program and enterprise-wide dashboards.
• Support and guide Software Engineers to write and maintain automated functional tests through continuous integration.
• Implement, maintain and adapt automation frameworks. Test harnesses to make end to end tests robust.
• Ensure Quality Gate requirements are understood by the team and met.
• Support the Principal Quality Assurance Engineer with the coordination of major delivery initiatives across multiple domains and environments, ensuring no customer or business impact.
• Support the team in their development, training and understanding of technologies and processes.

To be considered for the role, you must meet the below requirements:

• Degree in Computer Science, Computer Engineering or related field or relevant experience. An iSQI Certified Agile Tester.
• Min of 5 years of Information technology experience (with an experience in quality engineering roles involving the building of complex, scalable and large software solutions in digital, data or enterprise domain). 
• Solid experience as a Software Quality engineering lead or equivalent position looking after multiple products. Experience in providing product input on business process flows and scenario mapping for business solutions.
• Experience in understanding and applying system thinking to advanced technology solutions for large, complex organisations in a multi-functional environment. Experience with creating and maintaining large scale test data frameworks to support test automation.
• 3+ years of experience using one or more of the following automation tools: Selenium components (WebDriver, Grid, etc.), Protractor, Jasmin, Cucumber, Gherkin, JUnit, TestNG.
• Experience using git SCM tools, GitHub or Bitbucket or similar tools.
• Proficiency in at least 2 different programming languages, preferably JavaScript and Java. Experienced with coding best practices and defining coding guidelines.
• Highly experienced with developing automation frameworks from scratch built for UI and API testing and integration with CI pipelines. Experience using CI tools like Jenkins, Azure DevOps or equivalent.
• Strong expertise with context driven and exploratory testing with practical experience of using a number of testing heuristics.

Preferred Skills:

• Experience working with VMs and containers both on-prem and cloud offerings like Amazon and google cloud. Aware of the latest testing and technology trends and using them to improve daily practices.
• Experience in operational environments such as Airline Operations, Crew Management, Rostering, or other real-time, high-dependency domains is strongly preferred. The role requires judgement on what matters in live operations - degraded states, recovery, disruption paths, integration risk - not just feature validation.

Leadership role: NO 

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers