Technical Writer / Engineering Service Specialist

EnerSys is a global leader in stored energy solutions helping industrial, infrastructure and defense customers address critical power and operational needs. The company delivers integrated solutions that combine energy storage technologies, power electronics, software-enabled intelligence, technical expertise and comprehensive global customer support. EnerSys supports customers across communications networks, data centers, energy infrastructure, material handling, transportation, aerospace and defense - including applications where power continuity is essential. Serving customers in more than 100 countries, EnerSys helps organizations manage energy more reliably, efficiently and intelligently in complex operating environments where uptime, safety and resilience matter.

Supporting Critical Operations Through Three Specialized Business Platforms:

• Network & Infrastructure Solutions (NIS) - Powering the connected world with trusted reserve power and critical infrastructure solutions.
• Industrial Mobility Solutions (IMS) - Powering industrial vehicles and equipment that keep essential goods and industries moving around the world.
• Precision Power Solutions (PPS) - Powering advanced, reliable, high-performance solutions for defense, aerospace, and specialized applications.

Job Purpose

Provide technical and application support for EnerSys products and services, in the assigned area against profitable margins and in line with the business plan, in order to contribute to the realization of service- related sales and service targets.

Essential Duties and Responsibilities

• Prepare, develop and maintain CPI documentation, including installation and service manuals, operating instructions and other technical documentation or reports.
• Prepare technical illustrations, diagrams, quick installation guides and multilingual documentation including coordination of translation and localization activities.
• Improve documentation quality and efficiency through standardized templates, digital workflows and AI-assisted drafting or automation, with appropriate technical review and data protection.
• Provide backup support for Engineering Services activities, including engineering data and document control, PDM/ERP (e.g. SAP), product records and routine technical coordination, according to assigned tasks and training.
• Support prototype assembly, engineering tests and verification activities, including electrical, functional or EMC testing, measurements and reporting, where appropriate to individual competence and authorization.
• Electrical design supports projects.
• Work with Electrical and Mechanical Engineering, Product Management, Operations, Quality and external providers to obtain and validate technical inputs.
• Support Engineering Services activities, including engineering data management, PDM and ERP systems (e.g. SAP), COTS component databases, supplier documentation and product verification and validation (V&V) activities.
• Support other engineering and technical activities based on business priorities, individual capabilities and assigned responsibilities
• Follow internal policies, procedures, practices and health and safety regulations.

Qualifications

• Good knowledge of technical documentation preparation, organization and document control principles.
• Ability to read and interpret engineering drawings, electrical schematics, technical specifications and Bills of Materials (BOM).
• Practical understanding of basic mechanical and electrical engineering concepts, preferably related to industrial power systems, control systems or automation.
• Ability to prepare clear, concise and technically accurate product manuals, installation instructions and other technical documentation.
• Good command of Microsoft 365, very good knowledge of Microsoft Word (styles and templates), Excel and SharePoint. Familiarity with technical illustrations and PDF workflows.
• Interest in modern digital tools, AI and process automation, including critical verification of generated content and responsible handling of company information.
• Understanding of document control, product revisions and engineering data systems; familiarity with PDM/PLM or SAP is an advantage.
• Basic knowledge of testing, measurement tools, prototype work or technical reporting is an advantage.
• Ability to solve practical problems, organize information and coordinate work across engineering functions.
• English language skills at minimum B2 level (B2+/C1 preferred) according to the Common European Framework of Reference for Languages (CEFR), with strong technical writing abilities.
• Ability to communicate effectively in Polish and English with Engineering, suppliers and other stakeholders.
• Ability to collect and clarify technical information, coordinate assigned activities and maintain positive and productive working relationships.
• Higher technical education, preferably in Electrical Engineering, Automation, Mechatronics, Power Engineering or a related field, or demonstrably equivalent technical qualifications.
• Experience in electrical engineering, engineering support, product documentation, testing or a related technical environment is preferred; candidates early in their engineering careers may be considered.
• Experience in product development or manufacturing, preferably in power systems, telecommunications, energy storage or related industries, is an advantage.
• Appropriate qualifications and authorizations, as required for assigned technical activities, in accordance with relevant regulations and company procedures.
• Driving license category B.
• Strong attention to detail and accuracy in technical documentation.
• Ability to organize work independently and meet agreed documentation deadlines.
• Willingness to develop technical competencies and support Engineering Services activities as required.
• Commitment to continuous improvement, knowledge sharing and professional development.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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