DMA Operations Lead

About Us

Engelhart was founded in 2013 by BTG Pactual Group as a commodities trading company. Our business model is “asset light” and highly diversified - giving us the ability to adapt effectively and nimbly to changing market conditions. We have assembled successful multidisciplinary teams, leveraging advanced fundamental analysis with deep quantitative and weather research capabilities.  Our activities are underpinned by strong risk management practices and by powerful technology and operational excellence. We have exceptional teams with diverse global backgrounds and decades of experience, and are driven by a highly collaborative culture, across products and competencies.

In 2024, Engelhart acquired Trailstone, a global energy trading and technology company. The acquisition provides us with new expertise, analytics and proprietary technology which is being used to provide risk management and optimisation services to help maximise the value of our clients’ renewable power. The acquisition also expanded Engelhart’s capabilities into physical natural gas across North America, a critical fuel to support the energy transition.

Our talented and experienced individuals work together according to its four company values: Performance, Agility, Collaboration, Entrepreneurship.

About the Role

This is an exciting opportunity to join Engelhart as the first dedicated operations hire for our new Direct Market Access (DMA) business in London. Focused mainly on energy, and run in partnership with BTG, the business will be ring-fenced and segregated, with Engelhart providing operational support front to back on the DMA client side.

The successful candidate will run the day-to-day operations of the business, from client onboarding and system access through to trade entry, confirmations and settlements. Acting as the key link between Engelhart trading and BTG, the successful candidate will work closely with traders, cross-functional support teams, clients and external counterparties, building strong relationships while having the confidence to challenge and push back where needed.

This is a hands-on operational role that also calls for commercial awareness and a strong personality. This role offers the chance to play a central part in a new business as it grows.

This will be a full-time role, owning the following responsibilities:

• Run the operational side of the DMA client business front to back, from client onboarding and system access through to trade entry, confirmations and settlements.
• Manage trade capture and entry, including Trayport access and set-up for DMA clients.
• Own the confirmations process, including eConfirms, resolving breaks and queries with counterparties.
• Work through trade errors and discrepancies with traders, ensuring they are resolved quickly and accurately.
• Serve as the day-to-day link between Engelhart trading and BTG, keeping both sides aligned and working in genuine partnership.
• Build strong working relationships with traders and clients, pushing back where needed to protect process and controls.
• Work within Engelhart’s existing systems and processes, adapting them where needed to support DMA activity.
• Liaise with external parties including exchanges, platforms, clearers and counterparties.
• Work alongside the credit, legal and treasury functions that support the business.
• Continuously review and improve processes and controls as volumes and the client base grow.

About You

This person will be the first and primary hire, responsible for all day-to-day operations of a new sell-side business collaboration between Engelhart and BTG Pactual.

As a result, we believe the followingexperiences and skills are essential for application:

• Around 5 years’ operations experience within an established sell-side DMA business.
• Background at an investment bank, utility or trading house offering DMA.
• Familiarity with energy exchanges and clearing, such as ICE and EEX, is key.
• Hands-on experience of trade entry and Trayport.
• Strong working knowledge of eConfirms and the confirmations process.
• Solid understanding of energy market products, terminology and counterparties.
• Experience working directly with traders and resolving trade errors.
• Confidence to build relationships with traders and push back when needed.
• Ability to hit the ground running within existing systems while managing external parties.

In addition, the following is not required, but highly desirable for this role.

• Experience of client onboarding and exchange or platform access set-up for DMA clients.

What we offer

• Competitive compensation and participation in Engelhart’s discretionary bonus plan. 
• 25 days of annual holiday entitlement, excluding UK public holidays.
• Robust benefits package such as medical, dental, life insurance, generous pension contribution, and supplemental benefits partially subsidised by the Company.  
• Eligibility to receive external and internal training in accordance with our Training & Development Policy.

We believe in inclusivity and are therefore dedicated to ensuring all employees - across gender identity, race, ethnicity, sexual orientation, religion, life experience, background and more - feel welcome and included in the company. We promote diversity because we believe it is essential to our ability to think holistically.