Field Service Technician - (Onsite) 2nd Shift - Coppell TX
Removed from the employer's board on Oct 25, 2026. First seen by Alion on Sep 11, 2026. Entrust scores A on the Alion truth index.
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Join us at Entrust
At Entrust, we’reshaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’sthe curiosity, dedication, and innovation that drive our success and help us anticipatethe future.
Position Overview:
WE ARE HIRING FOR FIELD SERVICE TECHNICIAN - 2ND SHIFT - COPPELL, TX!
The Field Service Technician will provide support to our customers and deliver on all the services and offerings, Entrust contracts with our customers. They provide both preventative and emergency maintenance, and ensure the equipment at the customer sites is in proper working order. The Field Service Technician will perform the accountabilities detailed below and other duties as assigned.
Responsibilities:
Electromechanical Emergency and Preventative Maintenance 60%
Deliver high quality preventative and emergency maintenance services on Entrust Datacard equipment
Diagnose and understand equipment problems
Work with a high degree of autonomy with the ability to test, diagnose and resolve issues
Utilize Oracle or equivalent ERP platform in use by Entrust to maintain proper inventory levels, resolve issues, and provide customer support by following established processes for service activity reporting and call management
Drive to customer sites to provide service and maintenance
Customer Interaction 30%
Interact with customer operations staff
Be consistently reliable and timely in all aspects of the position, and display a positive attitude
Demonstrate customer relation skills that allow for independent resolution of most situations without management assistance
Work to continually improve customer relations
Adjusts to customer culture in communication, dress code, and compliance with their behavioral standards yet maintaining and modeling Entrust Datacard values
Learning and Development 10%
Participate in company sponsored personal development and quality initiatives
Complete all company training and development courses required by Entrust
Develop competency in required applications to confidently use diverse software and systems required by the operation
Assist less experience personnel that require assistance with difficult repair problems
Committed to continuously improve by sharing ideas, problem resolution successes, and suggestions on process improvement
Qualifications:
Basic Qualifications
Associates degree in Electronics or equivalent verifiable training
Minimum of 2 year of electromechanical technician experience
Proficient problem solving and troubleshooting skills
Proficient with PC’s, current operating systems and relevant software applications
Willingness and ability to work flexible hours/shifts, assignments and travel when required, including temporary off-site short term assignments in other locations
Ability to lift up to 70 lbs
Overtime is required as needed
Preferred Qualifications:
Additional electromechanical technician or field service experience
Entrust central issuance
Advanced technical education
Proficient in electro-mechanics, digital electronics and software required to maintain Entrust and 3rd party products
Skilled with tools and electronic test equipment
About Entrust
Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
At Entrust, we don’tjust offer jobs - we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether you’rea budding developer or a seasoned expert, we’reinvested in your professional journey. With learning-forwardinitiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’reremote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities-but it doesn’tstop there. At Entrust, we’repassionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious biastraining for our leaders to global affinity groups that connect colleagues across the globe, we’recreating a community where everyone is encouraged to be themselves.
Ready to Make an Impact?
If you’reexcited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’sbuild a more secure world-together.
Apply today!
For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $22.68-$35.65 per hour (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/VeteransEmployer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact [email protected].
Recruiter:
Marcina [email protected]