Team Leader - SDA Pre Pick

This is a new Team Leader position based at the Stourbridge site, reporting directly to the Operations Manager. The role provides day-to-day leadership for the SDA pre-pick team, ensuring the shift is safely organized, appropriately resourced and focused on meeting operational, quality and productivity requirements.

The Team Leader will coordinate SDA preparation and pre-pick processing, provide clear directions to operatives, monitor performance and standards, and act as the first point of contact for routine shift issues. The role includes basic people-management responsibilities, with particular responsibility for monitoring attendance and absence and reporting concerns or changes promptly to the Operations Manager.

The role remains hands-on and will support SDA pre-pick activity when required, while maintaining oversight of safe working practices, material quality, housekeeping and the consistent flow of material into downstream processing.

Additional Information

• New, full-time Team Leader position based in Stourbridge, working 40.25 hours per week
• Two-shift working pattern: 4 on 4 off
• Days - 6am to 6pm / Nights - 6pm to 6am
• Flexibility to respond to operational priorities and provide effective shift handovers
• Work environment includes exposure to noise, dust and moving machinery
• PPE will be provided and must be worn at all times

Key Responsibilities

• Shift Leadership: Lead, organise and allocate work across the SDA pre-pick team, providing clear instructions and ensuring adequate coverage throughout the shift.
• SDA Pre-Pick Processing: Coordinate the identification, segregation and preparation of Small Domestic Appliances, ensuring materials are directed to the correct processing streams.
• Attendance and Absence: Monitor attendance, lateness and absence on the shift, maintain accurate information and report issues, patterns or resourcing concerns to the Operations Manager in a timely manner.
• People Support: Provide day-to-day guidance, coaching and feedback to team members, support new-starter induction and training, and escalate conduct, capability or welfare concerns appropriately.
• Performance and Throughput: Monitor progress against daily priorities and targets, respond to operational issues and ensure a consistent feed of correctly prepared material to processing areas.
• Quality Control: Check sorting standards, minimise contamination and ensure hazardous or non-conforming items are removed and managed in line with site procedures.
• Health, Safety and Environmental Compliance: Promote safe working practices, complete routine checks, ensure PPE and procedures are followed, and report hazards, defects, near misses or incidents promptly.
• Communication and Handover: Maintain clear communication with the Operations Manager and relevant colleagues, providing timely shift updates and an effective handover of outstanding issues.
• Housekeeping: Ensure work areas are kept clean, safe and organised and that required checks and records are completed accurately.

This role is primarily focused on leading and supporting SDA pre-pick operations. The Team Leader will remain operationally hands-on when required and may also support other areas of the site in line with business needs, provided the appropriate training has been completed.

Skills, Knowledge & Expertise

• Previous experience leading or supervising a team in a recycling, waste, manufacturing or industrial environment
• Good understanding of SDA pre-pick or similar sorting and processing operations is desirable
• Strong awareness of health, safety and environmental standards, with the confidence to address unsafe practices
• Basic people-management skills, including monitoring attendance and absence, giving clear instructions and escalating concerns appropriately
• Able to organise workloads, prioritise tasks and maintain accurate shift information and records
• Clear, confident communication skills and a fair, consistent approach to leading others
• Willing and able to work in a physically demanding, hands-on operational environment

Job Benefits

• A competitive salary in a growing company committed to our people.
• A competitive holiday allowance (20 days plus 8 public holidays)
• Company pension scheme (3% employer contribution)
• Enhanced family friendly policies (e.g. holiday purchase scheme)
• Employee Assistance Program
• Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more…
• Employee Life Insurance (3 times gross salary)
• Bike2Work scheme.
• Free on-site parking.