Head of Product Central Services – Remote-First

Be part of a movement to change the way Europe pays

In today’s digital Europe, payments still feel too complicated. Random delays, confusing rules, extra apps and accounts make it harder than it should be to pay and get paid.

The European Payments Initiative is changing that with Wero, a proudly European digital wallet to make payments easier, clearer and more secure. Online, in store, at home and across borders, with your money and data protected under European laws and regulations.

Wero is live in Belgium, France and Germany and launching very soon in Luxembourg and the Netherlands. Backed by 16 major banks and the two largest European acquirers, we’re building a brand new, proudly European payment system. Why not join us?

What's in it for you

As Head of Product, you’ll lead our Central Services product group, driving the evolution of our Payment Platform and Backoffice systems, along with Compliance tooling for AML, Fraud, and GDPR. This is a strategic role at the heart of our fintech ecosystem, building modern, scalable backend services that power all payment use cases, including E/M commerce, P2P, and in-store transactions. You’ll shape the core architecture and integrations that enable secure, seamless payments across Europe.

About the team

You’ll be part of a Pan-European Product and Engineering team operating in an Agile environment. You’ll work closely, and fully remotely, with experts in Product Management, Product Design, Web Development, Mobile Development, Backend Development, QA, and DevOps from Germany, France, the Netherlands, and other European locations.

You will lead a team of Product Managers and Technical Analysts, and report directly to the CPTO, overseeing the Central Services product group.

Your impact

Product Leadership, Strategy & Vision

• Set and communicate a clear product vision aligned with company objectives

• Own and manage the strategic roadmap for the Central Services product group, defining key milestones and priorities

• Prioritize features based on ROI, user needs, and market trends, ensuring measurable business impact

• Leverage data-driven insights from industry trends, competitor analysis, and user feedback to optimize product performance

• Guide and support Product Managers in creating aligned roadmaps that fit the overall strategy

• Provide continuous updates to the CPTO on the status of the product development cycle for the Central Services product group

Internal & External Collaboration:

• Collaborate across teams, Product Managers, Developers, Designers, and other stakeholders, to turn insights into actionable development tasks

• Balance technical constraints and product goals, ensuring alignment between engineering and product visions

• Work closely with cross-functional teams such as Legal, Risk, and Compliance to meet regulatory requirements

• Engage with member banks to align on strategic roadmaps and future development opportunities

• Represent EPI externally, advocating for the Central Services product group in forums, committees, workshops, and stakeholder meetings

People Management:

• Foster growth and development of Product Managers within the Central Services product group

• Provide mentoring and guidance, empowering teams to achieve high performance and meet goals

• Implement performance frameworks and Agile practices to drive effective planning, prioritization, and execution across product teams

To succeed, you should meet at least 70% of these requirements

Mandatory company must-have (defined by HR)

• 10+ years of experience in product management, including at least 5 years in senior leadership roles such as Head or Director of Product

• Strong track record in fintech and the payments industry, including deep familiarity with financial regulations and compliance requirements (AML, fraud prevention, GDPR)

• Fluency in English (CEFR level C1 or C2); proficiency in additional European languages such as French, German, or Dutch is a plus

• Comfortable and effective in remote-first, multicultural work environments

• Proven leadership in defining and communicating a compelling product vision aligned with company goals, fostering collaboration across multiple product managers and technical teams

• Extensive experience building modern, scalable services that integrate seamlessly with internal and external systems, including payment processing platforms and regulatory compliance tools

• Exceptional communication and presentation skills for engaging with executives, financial institutions, and regulatory bodies

• Strong command of Agile methodologies, supporting iterative development cycles and enabling product managers to plan and execute effectively

If this looks like you, the recruitment steps are:

• First call with one of our recruiters

• Interview with the Head of Engineering

• Interview with the Head of Product Commercial Payment

• Final interview with our CPTO

• Hopefully, an offer you can’t refuse

Turn back if …

• You don’t have experience within payments

• You don’t have at least 5 years of experience in people management

• You are seeking a consumer-facing focus

What we can offer

• Remote-first culture with quarterly and annual all-staff in-person meetups to keep teams connected and collaborative

• Possibility to work from another EU country for up to 3 months per year

• Competitive compensation package, featuring salary, performance-based bonus, and a thoughtfully designed, high-quality benefits program

• The opportunity to be part of a multicultural European company

• Learning & development budget: €5,000 training budget per year

Otherwise apply!

Our commitment to equal employment opportunities

EPI offers the same job opportunities to all, without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. EPI promotes the development of an inclusive work environment that mirrors the diversity of the clients our product is serving.