Technical Specialist

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values-driven community where integrity guides decisions, relentless service sets the bar, and wethrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Epiqis a global legal processoutsourcing (LPO) company servicing law firms and corporations in major markets around the globe. Founded in 1998, Epiq leads theindustry inlitigation, discovery, court reportingand managed services. We help corporations and law firmsof all sizes lower overhead costs, reduce risk, and streamline document andelectronic data management-so they can focus on their corebusiness.

We are currently seeking an eDiscovery Technical Specialist tojoin our dynamic service drivenculture in Zurich. The Technical Specialist role is responsible for providing technical supporttoeDiscovery projects throughout the EU.

Firstly the contract will be for 6 months with the possibility of extension.

Responsibilities and Essential Functions:

• Participate in consultation with the clientto discuss project specifications, workflow and/or issues
• Maintain proper chain of custody at all times
• Export and package deliverables for review platforms or subsequent processing
• Provide troubleshooting services to clients
• Develop, enhance and maintain operational processes and procedures to ensure a consistent, correct, complete and timely collection and processing of specified sources
• Provide daily status reports to Project Managers or client
• Document actions taken while performing data collection and processing tasks
• Maintain tracking reports for all data collected and processed
• Potentially work additional hours beyond regular schedule to meet customer commitments which may include evenings, weekends and/or holidays
• Perform other litigation support tasks as necessary
• Perform data collections using industry standard tools such as: Discovery Accelerator,M365 Purviewetc., (training provided).
• The successful candidate will be required to work withEpiq teams in the UK, EU, US and Asia Pacific

Required Characteristics/Qualifications:

This is a varied rolein whichthe successful candidate will have the opportunity to learn new skillsand specializedtechnologies ineDiscovery andComputer Forensics. Youwillhave directexposure to clients and must therefore demonstrate exceptional professionalism and outstanding communication skills. Full training will be provided. It is expected that the successful candidate will demonstrate the followingqualifications andcharacteristics:

• Fluentlevel of spoken and written German - advantageous but not required
• Experience in an IT role - advantageous but not required
• Bachelor’s degree in information technology or related field, or equivalent experience
• Strong written and oral communication skills
• Ability to workin a fast-pacedenvironment both as a team player and independently
• Ability to handle multiple projects simultaneously from a technical and client facing aspect
• Strong analytical/critical thinking and problem solving
• Ability to create documentation on complicated tasks to create repeatable processes
• Working knowledge ofindustry standard litigation support databases/tools, preferably in a hosted environment, e.g. Relativity, Ringtail, Nuix etc., advantageous but not required
• An understanding of the Electronic Discovery Reference Model (EDRM) - advantageous but not required

We require all persons hired to verify identity and eligibility to work in Switzerland and to complete the required employment and security checks.

The successful individual must be authorised to work in Switzerland for any employer and must be a current resident in Switzerland.

#LI-JM1 #LI-Remote"

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.