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In office (Perth)

Confirmed on the employer's own hiring board on Nov 4, 2026. First seen by Alion on Oct 10, 2026. Epiroc scores A on the Alion truth index.

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Epiroc is a Swedish manufacturer of mining and infrastructure equipment headquartered in Stockholm, developing drill rigs, rock excavation and construction machinery, tools and consumables for surface and underground use. Spun off from Atlas Copco in 2018 and listed on Nasdaq Stockholm, it has manufacturing in Sweden, the United States, Canada, Australia, China and India and provides service and parts to mining customers across Latin America, Africa and Asia. It hires service technicians, heavy diesel fitters and auto electrician apprentices, assemblers, product and sales managers, network technicians, payroll and HRIS analysts and data interns.

At Epiroc, we live by the mantra "Dare to think new," challenging conventions and sparking innovation at every turn. We're not just about maintaining the status quo; we're all about breaking boundaries and finding sustainable solutions in an ever-changing world. Join our team and step into a realm of innovation, commitment, and collaboration like never before.

Epiroc is on the lookout for a Drill Fitter to provide underground support for our customer, ensuring excellence in every aspect of our work. This site-based position offers an exciting 8/6 day shift roster, FIFO ex Perth.

As a Product Support Advisor, you'll dive into a world of responsibilities:

  • Understanding and complying with Epiroc and client SHEQ requirements, policies, and procedures.
  • Assisting customers with diagnostic evaluations and providing expert advice on removal, repair, and installation procedures.
  • Monitoring repair and maintenance events, analyzing trends, and recommending strategies to maximize machine availability and utilization.
  • Processing warranty claims efficiently, adhering to company guidelines.
  • Providing high-level technical mentoring, support, and training to customers, becoming the go-to expert on Epiroc products.
  • Assisting customers in developing preventative equipment maintenance plans.
  • Actively participating in continuous improvement initiatives and providing customized customer support.
  • Building long-term, sustainable relationships with customers and delivering on commitments.

Ideal candidates possess:

  • A relevant Australian (or recognized) Trade Qualification.
  • Customer-facing field expertise in Epiroc underground ground products.
  • Sound knowledge of hydraulic, pneumatic, and electrical schematics.
  • Extensive experience in maintaining underground heavy mobile mining equipment, including hydraulic and low voltage electrical repairs.
  • An unwavering focus on safety.
  • Strong problem-solving and analytical skills.
  • Self-starting with effective planning and organizational skills.
  • Excellent communication and relationship-building skills.
  • Commitment to providing quality customer service.
  • Proficient computer literacy.

Join us in Kalgoorlie, Western Australia-the heart of the action-and enjoy perks like super on all hours worked, retention bonuses, company-paid Income Protection, and more.

Epiroc Australia is part of a global company operating in 150 countries and employing over 13,000 people worldwide. With a focus on automation technology, we're leading the charge in reshaping the future of mining and construction.

We're an equal opportunity employer, encouraging individuals from all backgrounds to apply. Come be part of our team and help us revolutionize the industry!

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com

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