Salesforce Delivery Lead

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.

At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We’re on a mission to deliver accessible online trading products around the world through education and accessibility.

Think finance is stuffy? Think again.

At Equiti, we’re building fintech with a purpose: making wealth tools accessible to everyone. As we continue to grow, we’re seeking talented individuals who thrive in innovative environments. , and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Product department would like to welcome a detail-oriented.

Salesforce Delivery Lead in our office in Dubai

The Salesforce Delivery Lead owns end-to-end delivery execution across the group's Salesforce ecosystem - Sales Cloud, Service Cloud, Experience Cloud (future) & Agentforce - serving multiple business lines CFD, GOLD, CE and Wealth and 500+ internal users. The role converts the department's strategic roadmap into delivered, governed, production-quality releases, and acts as the operational deputy to the Head of Department.

Responsibilities

Delivery management

• Own delivery planning, sequencing and prioritisation across concurrent workstreams and business lines (CFD, Gold, Cash Equities, Wealth/Invest).
• Run delivery ceremonies, track milestones and dependencies, and maintain RAID logs across all active projects.
• Orchestrate UAT cycles, gate approvals, go-live readiness and hypercare across business and technical stakeholders.

Release & environment governance

• Own the release calendar, deployment governance, environment strategy and change control for the Salesforce org.
• Enforce quality standards across configuration, development and integration work.

Partner & vendor delivery management

• Manage day-to-day delivery from implementation and integration partners: sprint outputs, quality and burn tracking (SOW and commercials remain with the Head of Department).
• Coordinate with Salesforce (account and technical teams) on platform capabilities, licensing usage and escalations.

Team & capacity

• Coordinate the work of Senior Salesforce Managers/Admins and the Junior Salesforce Administrator; balance project demand against support capacity.
• Develop delivery capability within the team: standards, documentation, knowledge retention.

Reporting & governance

• Produce delivery status reporting (RAG status, risks, asks) to the department's established reporting framework.
• Deputise for the Head of Department in delivery forums as required.

Skills & Competencies

• 7+ years in Salesforce delivery/programme roles, including 3+ years leading multi-workstream delivery.
• Proven multi-cloud Salesforce delivery experience - Sales Cloud and Service Cloud essential; Experience Cloud, Marketing Cloud or Agentforce/Einstein exposure strongly preferred.
• Strong release management and environment governance experience in an enterprise Salesforce org.
• Track record managing implementation partners and blended internal/external teams.
• Structured delivery methodology (Agile/hybrid); confident with RAID, gate governance and executive-level RAG reporting.
• Excellent stakeholder management up to executive level; able to operate autonomously and bring order to competing demands.

Perks

Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy - but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.

The benefits you can expect at your Equiti workplace include:

• Competitive salary package

• Performance-based bonus

• Medical insurance coverage for employees and family members

• Smart working options

• Employee wellness initiatives

• Personalized career development

• Company lunch in the office

• Regular company events

With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.

Equiti is an equal opportunity employer.

“Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.