Facility Support Services Technician

Consider joining Eurofins PSS® where people are the most important element in our business. Eurofins PSS® is the global leader of scientific insourcing services. PSS® is not only a leader in the industry, but also one of the first insourcing service providers, now celebrating over 3 years of service in Australia and over 22 years of service globally.

For more information about Eurofins PSS® please visit our website and watch a message from our Global Head, Beth Di Paolo.

We currently have exciting opportunities to join our innovative and multi award-winning Professional Scientific Services (PSS) teams. The excellent service provided via our PSS model is delivered while maintaining the same commitment to excellence, expertise and cGMP compliance available at our Eurofins facilities.

The Facility Support Services Technician provides essential operational and technical support across GMP and non-GMP laboratory and pilot-scale manufacturing facilities. The role focuses on ensuring smooth operations through solution preparation, equipment support, inventory management, and general facility upkeep.

Key contributions include supporting early-phase GMP manufacturing by preparing equipment, materials, and consumables; producing process solutions, buffers, and media; and maintaining adequate inventory levels. The role also involves routine facility support tasks such as gowning, housekeeping, and waste management to maintain a compliant, clean, and inspection-ready environment.

Working in line with GMP, EHS, and company standards, the technician collaborates with cross-functional teams to ensure operational continuity, compliance, and efficiency. Responsibilities are assigned progressively, with opportunities for training and skill development across different functional areas over time.

Duties will include but are not limited to:

1. CPA Support Operations

• Prepare and dispense raw materials, buffers, media, and process solutions (up to 500L) in line with GMP requirements in the Central Preparation Area (CPA)
• Operate and set up equipment (e.g., mixers, vessels, balances) and ensure readiness
• Perform solution adjustments (pH, conductivity), filtration, sampling, and testing
• Conduct equipment calibration and manage consumables (e.g., NOVA systems, filters)
• Maintain accurate documentation, labelling, and electronic records
• Ensure preparation areas are clean, organised, and inspection-ready

2. CPS Support Operations

• Support GMP manufacturing activities within the Clinical Protein Suite (CPS)
• Prepare, kit, label, and manage consumables and equipment for production
• Coordinate equipment cleaning, sterilisation, and autoclave operations (including testing)
• Support gowning processes and manage gown/locker logistics
• Perform inventory transactions, stock checks, and material handling (SAP systems)
• Maintain housekeeping, waste management, and accurate activity records

3. Inventory Management & Laboratory Support Operations

• Manage inventory, including ordering (Ariba), goods receipt, stock levels, and cycle counts
• Monitor storage conditions, shelf life, and maintain accurate records (GDP compliance)
• Raise purchase requisitions/orders and generate labels (e.g., Bartender system)
• Forecast demand and coordinate with suppliers and stakeholders
• Support vendor onboarding and resolve supply or logistics issues
• Provide lab support (equipment washing, sterilisation, calibration, autoclave testing, waste handling)
• Assist with lab consumables management, labware cleaning, and general operational support

• Previous GMP experience, 2 years + (preferred)
• Laboratory Skills, Science Diploma preferred.
• Proven experience in inventory control and management, preferably in a scientific or laboratory setting
• Familiarity with inventory management software (e.g. SAP & Ariba) and proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Good team player, organised, accurate, have strong documentation skills and the ability to prioritize tasks effectively
• Flexible, adaptable to changing priorities
• Passionate about quality and customer service
• Good communication skills both internally and externally. Capable of collaborating with cross-functional teams
• Ability to work independently, solve problems, and handle multiple responsibilities in a fast-paced environment
• Competent Manual handling and ability to lift heavy goods/items (approx. 10-15kg)

PREFERRED SKILLS AND SUCCESS PROFILE:

• Builds Customer Allegiance
• Focus on Growth
• Job Knowledge
• Teamwork / Collaboration
• Interpersonal Skills
• Dependability
• Safety First Mindset
• Personal Development
• Problem Solving / Decision Making

• Willing to operate in a flexible manner and be able to switch priorities at short notice.
• Good team player, organised, accurate, have strong documentation skills.
• Demonstrate problem solving in delivering process and analytical understanding.
• Good understanding of requirements for working in a GMP environment.
• Occasional weekend and public holiday work will be required.
• Ability to quickly learn new processes.

Please note: Current Eurofins employees should first speak with their Business Unit Manager before submitting an application for this position.

If you believe you are ready for this exciting, challenging and rewarding position please apply as soon as possible by submitting your resume and a cover letter that outlines your interest and suitability for the position.

Only successful applicants will be contacted.

This opportunity is only open to candidates who are eligible to work in Australia/New Zealand, and already have work rights or an appropriate working visa.