Director, Delivery Lead

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About the Role

Everest is hiring a Director, Delivery Lead to drive high-impact London Market technology delivery for Everest Global Markets across underwriting workflow, market platform integrations, pricing, policy administration, data, reporting, and regulatory change.

This is a hands-on role for someone who can turn business priorities into clear delivery plans, keep teams focused, and give senior stakeholders transparent, decision-ready visibility of progress, risk, budget, and value.

The ideal candidate will bring strong software engineering experience, agile delivery discipline, London Market awareness, excellent stakeholder management, and the confidence to operate across business, technology, vendor, and global delivery teams.

Key Responsibilities

• Own a portfolio platforms and applications and ensure the smooth delivery of London Market technology initiatives from planning through implementation and transition to BAU.
• Ensure that Solution Architecture for changes can be successfully implemented by platform engineering teams.
• Own delivery plans, milestones, dependencies, risks, budgets, resources, and governance.
• Run agile, hybrid, or waterfall delivery approaches based on the needs of the initiative.
• Partner with Product Owners and business stakeholders to shape priorities, manage backlogs, and link delivery to OKRs and measurable business value.
• Prepare crisp senior-level reporting, including RAG status, SteerCo packs, delivery dashboards, financial summaries, risks, issues, and decisions required.
• Identify and resolve risks, issues, impediments, and cross-team dependencies before they impact delivery.
• Coordinate delivery across business, engineering, QA, architecture, data, operations, vendors, and global delivery teams.
• Use delivery metrics and KPIs to improve transparency, predictability, team performance, and continuous improvement.
• Ensure delivery aligns with enterprise technology standards, architecture governance, information security, regulatory expectations, and operational readiness.
• Champion and innovate opportunities to leverage AI to accelerate delivery speed and quality across the Software Delivery Lifecycle.

Knowledge, Skills and Abilities

• Strong software engineering experience across platforms in the London Market such as SEND, IRIS, Guidewire Policy Centre, as well as experience in bespoke software engineering using languages and platforms such as Java, .Net, Azure etc.
• Strong proven delivery capability across complex technology change, including scope, schedule, cost, quality, risk, dependency, and stakeholder management.
• Deep understanding of London Market insurance, specialty insurance, Lloyd’s, delegated authority, or broader commercial insurance processes.
• Experience with underwriting workflow, placement platforms, quote-to-bind, policy administration, bordereaux, bureau processes, downstream reporting, or regulatory change.
• Confident applying agile, lean, hybrid, and traditional project delivery models in the right context.
• Hands-on experience with Jira, Confluence, Tempo, PPM, and delivery reporting dashboards.
• Strong facilitation, coaching, negotiation, and consensus-building skills.
• Ability to influence senior business and technology leaders and drive clear decisions.
• Clear, concise communicator who can simplify complex delivery topics for executive, business, and technical audiences.
• Data-led mindset with the ability to use metrics to improve delivery performance and predictability.
• Comfortable operating in a fast-paced environment with multiple priorities, distributed teams, and shifting demands.
• Strategic enough to see the bigger picture and hands-on enough to unblock delivery.

Professional Experience and Qualifications

• Extensive experience in Software Engineering and managing portfolios of change on a set of platforms is essential.
• Proven track record delivering complex technology change in insurance, financial services, or regulated environments.
• London Market, Lloyd’s, and specialty insurance experience is essential.
• Experience of implementing Underwriting Workbench platforms for the London Market and integrations with Whitespace and PPL are essential.
• Experience in enabling teams to use AI throughout the Software Delivery Lifecycle to increase productivity is essential.
• Experience managing vendors, contractors, distributed teams, and global delivery models.
• Technical qualifications (such as TOGAF, Java, .Net, Azure), other qualifications (such as Agile, Scrum, SAFe, PMP, or PRINCE2), or a degree in computer science/IT is advantageous but not essential.

Success in this Role Looks Like

• Clear plans, strong governance, effective communications, and confident senior stakeholder engagement.
• Focused teams, fast issue resolution, and sustained delivery momentum.
• Transparent reporting on progress, risk, budget, priorities, and decisions.
• Delivery outcomes that are aligned to Everest Global Markets business priorities, regulatory expectations, and enterprise technology standards.

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

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