Receptionist

• Greet, register, and direct visitors, clients, and contractors professionally, and notify the host on arrival.

• Answer and route incoming calls and inquiries promptly, take accurate messages, and follow up until each one is resolved.

• Maintain the visitor log and issue visitor access passes according to company security procedures.

• Receive, log, and distribute incoming mail, couriers, and deliveries, and arrange outgoing mail and courier shipments.

• Manage meeting room bookings, prepare rooms for meetings, and arrange refreshments and hospitality for guests.

• Keep the reception area and meeting rooms clean, organized, and presentable at all times.

• Schedule appointments and coordinate visits between management, clients, and external parties.

• Support administration with filing, document scanning and copying, and maintaining office records.

• Monitor and request office supplies and stationery, and coordinate with the Office Boy and service providers.

• Coordinate with HR on attendance, new joiner arrival and onboarding logistics, and employee requests (such as ID cards and access).

• Handle inquiries and complaints courteously, and escalate sensitive issues to the Administration Manager.

• Maintain confidentiality of company information and visitor details.

Requirements

Required Qualifications & Experience

• Diploma or Bachelor’s degree in Business Administration, Tourism & Hotels, Languages, or a related field.

• 1–3 years of experience as a Receptionist or front-desk officer (corporate, real estate, hospitality, or mall environment preferred).

• Excellent verbal and written communication in Arabic and English.

• Good knowledge of Microsoft Office, email, and phone systems.

• Professional appearance and a pleasant, customer-focused manner.

Required Skills

• Strong customer service and interpersonal skills.

• Good organization, time management, and attention to detail.

• Ability to multitask and stay calm in a busy front-desk environment.

• Discretion and confidentiality.

• Problem-solving and a willingness to help.