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Salary
≈ $38k – $85k per year (Estimated)
Location
Hybrid (Brussels, Belgium)
Seniority
Senior
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Sep 21, 2026. Everience scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Everience is a French technology services company that provides service desk, digital workplace and infrastructure support to large organisations across Europe. Its work covers user support in multiple languages, endpoint and application management, identity and access operations, and increasingly automation and artificial intelligence applied to reduce the volume of tickets reaching human agents. Headquartered near Paris and operating from delivery centres across Europe and North Africa, the company positions itself around measured employee experience rather than only ticket resolution times, and it recruits continuously for multilingual support and infrastructure roles.

Company Description

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportu

The electricity market is rapidly evolving, driven by regulatory changes, technological advancements, and the energy transition. Our team is responsible for providing seamless access and managing critical interactions with Transmission System Operators. We build and maintain complex data pipelines that serve as gateways to TSOs, ensuring the smooth execution of market operations that represent billions of euros in PnL per year.

As a Business Analyst, you will play a key role in understanding, structuring, and optimizing interactions with TSOs to maximize efficiency and performance.

Business & Market Analysis:

  • Gain in-depth knowledge of TSO markets, market mechanisms, and how they impact the company in the Short Term Power.
  • Keep track of regulatory and operational changes affecting the electricity market.
  • Act as a trusted advisor to stakeholders on TSO access, balancing mechanisms and Redispatching

Requirements Definition & Solution Design:

  • Perform detailed studies to understand business needs through close collaboration with portfolio managers and market operators.
  • Define and document business processes, workflows, and interactions with TSOs.
  • Work closely with the architecture team to design scalable, efficient solutions for market integration.
  • Translate business needs into clear and structured functional requirements in collaboration with business and IS teams

Implementation Support & Project Coordination:

  • Act as a functional referent throughout the project lifecycle, ensuring solutions align with business objectives.
  • Collaborate with developers to validate implementations, conduct UAT, and troubleshoot issues.
  • Support change management and ensure smooth adoption of new tools and processes.
  • Electricity Market Expertise - Knowledge of European TSO operations, balancing markets, and energy regulations.
  • Analytical & Problem-Solving Skills - Ability to analyze complex market interactions and propose optimized solutions.
  • Process Mapping & Functional Design - Experience in documenting business requirements, designing workflows, and defining system interactions.
  • Collaboration & Communication - Comfortable working across business teams, IT, and architecture, with the ability to translate complex concepts into clear requirements.
  • Adaptability & Innovation - Ability to stay ahead of market changes and regulatory evolutions, ensuring solutions remain relevant and efficient.

Why join us?

If you want to be part of a dynamic and collaborative environment where your work has a real impact, this opportunity is for you. You will contribute directly to the energy transition by working on high-impact market integration projects, while influencing strategic processes with significant financial stakes. Join a team driven by innovation and continuous improvement, and take an active role in shaping the future of electricity markets.

All our positions are open to both women and men and are, of course, open to people with disabilities.

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