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Salary
≈ $49k – $96k per year (Estimated)
Location
Hybrid (Amsterdam, Netherlands)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Oct 30, 2026. Everience scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Everience is a French technology services company that provides service desk, digital workplace and infrastructure support to large organisations across Europe. Its work covers user support in multiple languages, endpoint and application management, identity and access operations, and increasingly automation and artificial intelligence applied to reduce the volume of tickets reaching human agents. Headquartered near Paris and operating from delivery centres across Europe and North Africa, the company positions itself around measured employee experience rather than only ticket resolution times, and it recruits continuously for multilingual support and infrastructure roles.

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

We are looking for an experienced Business Analyst to support a portfolio of digital initiatives within an asset-intensive environment. In this role, you will be responsible for business case development, requirements management, benefits tracking, and ensuring alignment between business value, project scope, costs, dependencies, and delivery. You will work closely with business stakeholders, project managers, product owners, architects, IT teams, engineering teams, and finance stakeholders to ensure that requirements, business value, and delivery objectives remain connected throughout the programme lifecycle.

Responsibilities

  • Drive business case development, including assumptions, baselines, cost and benefit drivers, timelines, and value tracking.
  • Identify and document dependencies between projects, initiatives, and business objectives.
  • Support the definition and validation of both quantitative and qualitative business value.
  • Maintain business case tracking and ensure benefits, risks, dependencies, milestones, scope changes, and costs are regularly reviewed and reported.
  • Assess and communicate the impact of changes in scope, timelines, solution approach, or implementation readiness on expected business value.
  • Gather, analyse, document, refine, and prioritise business requirements.
  • Ensure requirements are traceable to business objectives and suitable for delivery and testing.
  • Support solution selection, procurement activities, governance processes, and implementation planning.
  • Facilitate workshops with stakeholders to gather requirements, validate business value, and support decision-making.
  • Contribute to change management activities to support successful implementation and benefit realisation.
  • Bachelor's degree in Business Administration, Information Management, Computer Science, Finance, or a related field.
  • Minimum 5 years of experience in Business Analysis.
  • Minimum 5 years of experience in Business Case Analysis and Development.
  • Minimum 5 years of experience working with quantitative financial analysis.
  • Proven experience in business analysis and requirements management within the energy sector or another asset-intensive environment.
  • Proven experience with business case development, benefits tracking, baseline definition, and assumption management within digital or transformation programmes.
  • Strong analytical skills and ability to assess relationships between scope, technology decisions, implementation timelines, operating models, and business benefits.
  • Experience facilitating requirements workshops and stakeholder alignment sessions.
  • Understanding of complex IT landscapes and collaboration between business, IT, and engineering stakeholders.
  • Knowledge of renewable energy, asset maintenance, asset data management, financial reporting, or programme governance is an advantage.
  • Strong communication and stakeholder management skills.
  • Fluent English, both written and spoken.
  • Hours: 32-40 hours per week.
  • Start Date: As soon as possible.

All our positions are open to both women and men and are, of course, open to people with disabilities.

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