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Salary
≈ $40k – $78k per year (Estimated)
Location
Remote (France)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Mar 4, 2026. Everience scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Everience is a French technology services company that provides service desk, digital workplace and infrastructure support to large organisations across Europe. Its work covers user support in multiple languages, endpoint and application management, identity and access operations, and increasingly automation and artificial intelligence applied to reduce the volume of tickets reaching human agents. Headquartered near Paris and operating from delivery centres across Europe and North Africa, the company positions itself around measured employee experience rather than only ticket resolution times, and it recruits continuously for multilingual support and infrastructure roles.

HELPLINE est spécialisée dans l’infogérance du support utilisateur et la mise en œuvre d’une expérience collaborateur augmentée par l’IA, où l’expertise humaine et la technologie s’enrichissent mutuellement. Ses équipes assurent le support utilisateur, le support applicatif, le support de proximité, la gestion des actifs IT et la GRC (Gouvernance, Risque et Conformité).

Sa mission est double : soutenir les besoins opérationnels des DSI et des métiers ; et offrir aux collaborateurs une expérience fluide et fiable, alignée avec les standards des marques grand public.

Intervenant en France et dans le monde, HELPLINE compte 2500 collaborateurs au service de plus de 200 clients. Elle affiche un CA de +200 M€ en 2025.

HELPLINE fait partie d’Everience, groupe international de conseil et de services numériques augmentés, pionnier de la symbiose Homme-IA en entreprise.

Située au cœur du 7ème, l’agence de Lyon est née en 2019, elle compte aujourd’hui 150 collaborateurs qui œuvrent soit sur le centre de services, soit chez nos clients en assistance technique. Nous rayonnons sur l’ensemble de la Région Rhône Alpes Auvergne avec des références clients telles que l’EM Lyon, SNCF, SUEZ…

Contexte de la mission

We are seeking an experienced SAP Functional Consultant to join our project team to work for one of our customers in an international context. The successful candidate will play a key role in the implementation of MS Fabric Reporting mainly based on an S/4HANA Greenfield environment, working closely with business stakeholders and technical teams. The primary responsibility will be to gather requirements, analyze, and document functional specifications based on workshop inputs from business users, with a main focus on S/4HANA, SAP BW and other satellite systems of S/4. The role involves collaborating with various business teams (S2P, L2C, P2P, Sustainability, etc.) to define the functional reporting requirements based on business inputs.

  • Tâches à réaliser :
    • Facilitate and lead functional workshops with business teams.
    • Translate business needs into detailed functional specifications for MS Fabric data integration and datamodeling.
    • Collaborate with technical teams to ensure alignment between functional and technical designs.
    • Provide documentation following project standards and best practices.
    • Act as a link between business users and technical teams, ensuring clear communication and understanding.

Compétences recherchées

Expérience nécessaire :At least 5 years of experience in SAP functional processes and integration projects.

Methodology : Waterfall

Languages : English (Fluent)

Obligatoires :

  • Proven experience as an SAP Functional Expert on different modules, preferably in similar integration and data projects.
    • Strong understanding of business processes across SAP modules such as Finance, Procurement, Sales, Inventory, etc.
    • Ability to facilitate workshops and coordinate efforts across multiple business units.
    • Excellent communication skills with the ability to simplify complex technical concepts.
    • Analytical mindset, strictness, proactive approach, and autonomy.
  • Optionnelles :
    • Knowledge in datamodeling (MS Fabric or BI reporting tools) is a plus.

All our positions are open to both women and men and are, of course, open to people with disabilities.

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