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Location
Remote/Hybrid (Brussels, Belgium)
Seniority
Middle · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Everience is a French technology services company that provides service desk, digital workplace and infrastructure support to large organisations across Europe. Its work covers user support in multiple languages, endpoint and application management, identity and access operations, and increasingly automation and artificial intelligence applied to reduce the volume of tickets reaching human agents. Headquartered near Paris and operating from delivery centres across Europe and North Africa, the company positions itself around measured employee experience rather than only ticket resolution times, and it recruits continuously for multilingual support and infrastructure roles.

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

We are looking for an experienced IT Project Manager to lead and deliver strategic IT initiatives. In this role, you will oversee the full project lifecycle, ensuring successful execution from initiation to deployment while maintaining strong alignment with business objectives and technical standards. You will coordinate cross-functional teams, manage planning and budgets, mitigate risks proactively, and contribute to continuous improvement and organizational change.

Responsibilities

As part of your role, you will:

  • Lead and manage multiple large and complex IT projects simultaneously
  • Define project scope, objectives, and deliverables in alignment with organizational goals
  • Develop detailed project plans, including schedules, milestones, and resource requirements
  • Coordinate with stakeholders at all levels (senior management, clients, internal teams) to ensure clear communication and alignment
  • Prepare and deliver regular project status reporting and steering committee presentations
  • Monitor project progress using KPIs, identify risks, and implement mitigation strategies
  • Manage project budgets and track actuals throughout the project lifecycle
  • Apply project management methodologies (Agile, Waterfall, hybrid) to ensure optimal delivery
  • Oversee change management processes and support the adoption of new systems and tools
  • Ensure compliance with organizational standards, security policies, and regulatory requirements
  • Facilitate post-project reviews and integrate lessons learned to improve future delivery

Required Skills

  • Minimum 5 years of experience in IT project management with a proven track record in delivering large and complex projects
  • Strong knowledge of project management methodologies (Agile, Waterfall, etc.)
  • Demonstrated ability to manage project budgets and financial reporting
  • Excellent communication, negotiation, and stakeholder management skills
  • Proven experience organizing and leading steering committees
  • Ability to prepare and deliver high-quality presentations for diverse audiences
  • Strong analytical and problem-solving capabilities, with the ability to make decisions under pressure
  • Excellent organizational skills and attention to detail
  • Ability to prioritize tasks efficiently and manage time effectively
  • Strong conflict-resolution skills and the ability to maintain productive team dynamics
  • A background or strong affinity with the Energy and/or Finance sectors is highly desirable

Education & Professional Background

  • Bachelor’s or Master’s degree
  • Minimum 5 years of experience as an IT Project Lead or in a comparable role

Languages

  • Fluent in French & English
  • Dutch is a strong plus

All our positions are open to both women and men and are, of course, open to people with disabilities.

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