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Salary
$67k – $74k per year
Location
In office (Coventry)
Visa
Licensed UK visa sponsor

Confirmed on the employer's own hiring board on Nov 6, 2026. First seen by Alion on Nov 5, 2026. Evri scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Evri is a British parcel delivery company headquartered in Leeds, England, created in 2022 from the rebrand of Hermes UK and offering parcel sending, tracking, returns, ParcelShop and locker collection, and delivery services for retailers and marketplace sellers. Evri Group unites Evri, Evri Premium, a network of DHL, UK Mail and Coll-8, delivering more than one billion parcels and letters a year with about 12,000 colleagues, 30,000 couriers and drivers and 8,000 vehicles. It hires HGV and Cat C drivers, warehouse operatives, sort centre, depot and transport supervisors and courier trainers and onboarding staff.

Operations Manager – Nights

Evri Premium (DHL eCommerce UK) | Coventry HubSalary: £49,500 – £55,000 per annum | Permanent

About the Role

Evri Premium is looking for an experienced Operations Manager to join our team at Coventry Hub, leading our night shift operation.

Reporting to the Site Manager, you will take ownership of the day-to-day site operation, ensuring service levels, operational KPIs and business objectives are consistently achieved. This is a key leadership position requiring a proactive, hands-on approach, with responsibility for driving performance, developing people and maintaining the highest standards of safety, compliance and operational efficiency.

You will play an integral role in ensuring the operation runs smoothly, efficiently and cost-effectively, while building a motivated, accountable and high-performing team.

Key Responsibilities

Lead, motivate and develop operational teams, managing performance, attendance, recruitment, inductions and colleague development.

Drive operational performance, taking ownership of KPIs, productivity, service standards and continuous improvement initiatives.

Manage operational resources and costs, monitoring budgets, forecasting staffing requirements and identifying opportunities to improve efficiency.

Maintain the highest standards of Health & Safety, security, risk management and regulatory compliance across the site, ensuring company policies and procedures are consistently followed.

Oversee driver and subcontractor performance, ensuring service level agreements, driver standards and customer service expectations are achieved.

Work closely with the Site Manager and wider management team, providing accurate performance information, maintaining site records and delivering operational improvements in line with business objectives.

What We're Looking For

Significant operational management experience, ideally within logistics, transport, distribution or a fast-paced warehouse environment.

Proven experience leading and developing teams of 12 or more colleagues.

Strong understanding of KPI management, productivity, statistical analysis and operational reporting.

Experience managing budgets, workforce planning and operational performance.

Excellent leadership, communication and problem-solving skills, with the ability to make informed decisions and drive accountability.

The Opportunity

This is an excellent opportunity for an established operational leader to take ownership of a key night shift operation within Evri Premium, making a direct impact on service delivery, team performance and overall site success.

Location: Evri Premium, Coventry HubContract: PermanentShift: NightsSalary: £49,500 – £55,000 per annum

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