技术支持

Dewu • Chinese: C1 • 22 days ago

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Salary

≈ $20k – $45k per year (Estimated)

Location

In office (Shanghai)

Seniority

Middle · 3+ years exp

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 25, 2026. First seen by Alion on Aug 30, 2024. Dewu scores C on the Alion truth index.

Overview

Company

Impact

Profile match

Dewu

Dewu, known internationally as POIZON, is a Chinese e-commerce platform for sneakers, streetwear, luxury goods, electronics and collectibles that combines a marketplace with a user community for product content. Founded in 2015, it inspects and authenticates items before shipping them to buyers, a model aimed largely at young consumers. Its openings include product operations staff, AI product managers, cloud-native engineers, customer service agents and global procurement specialists. The company is headquartered in Shanghai, China.

dewu.com • HQ: Shanghai, China • Apparel & Fashion Brands • Marketplaces • E-commerce Platforms • 1001-5000 employees • Est. 2015

Tech stack of Dewu

Backed by HongShan

岗位职责 / Responsibilities

1、负责技术平台问题答疑和技术支持工作，及时响应技术平台日常问题答疑。

2、负责分析和解决技术平台的用户常见问题，记录和跟进工具提升或者研发改进需求。

3、能及时升级重大问题，并协调快速处理，记录相关处理过程。

4、负责与其他相关团队(研发、业务)沟通协作，完成技术支持工作。

5、以周月维度对问题进行复盘，提出稳定性建议、提升工作效率方式方法等。

任职要求 / Requirements

1、大学本科及以上学历，计算机、网络等相关专业，3年以上相关技术支持/技术服务工作经验。

2、互联网大厂/外企大团队经历优先。

3、有较强的文档编辑和总结能力，能对日常问题提出建议。

4、有较好的沟通表达能力及良好的事件优先级判断力。

5、工作认真负责、学习能力强、积极主动、有服务意识。

6、有运维、SQL技术支持经验者优先。

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Support

Similar stack

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Databases

MySQL

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