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Senior Executive-Back-End/ Data Entry -Complex Transaction Processing

EXL • Business Process Outsourcing (BPO) • AI Consulting & Integration • 8 months ago
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Salary
≈ $10k – $24k per year (Estimated)
Location
In office (Pune)
Seniority
Senior

Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Feb 20, 2026. EXL scores B on the Alion truth index.

Overview
Company
Impact
Profile match

EXL

EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.
exlservice.com • HQ: New York, United States • AI Consulting & Integration • Analytics & BI Consulting • Business Process Outsourcing (BPO) • 5000+ employees • Est. 1999
Tech stack of EXL
  • Knowledge of P&C Insurance underwriting;
  • Sound knowledge of commercial Auto Insurance
  • This role is primarily responsible for processing transactions as per the SLAs outlined by the client
  • Ensure that all the transactions are processed as per defined and documented desktop procedures
  • Ensure that the assigned targets in accordance with SLA are met
  • Ensure that the quality of the transactions is compliant with predefined parameters
  • Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures
  • Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters)
  • Flexible to work in rotating / flexible 24*7 shifts to cover extended hours of operational requirements

Primary Internal Interactions

  • AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking support
  • Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance
  • Subject Matter Expert for the purpose of handling process related issues; queries and escalated transactions
  • QCA for the purpose of associate performance feedback and audit in order to update the training curriculum

Minimum Graduation

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