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Location
In office (Chennai)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 7, 2026. EXL scores B on the Alion truth index.

Overview
Company
Impact
Profile match

EXL

EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.

ADDITIONAL AND ESSENTIAL RESPONSIBILITIES:

  • Follow every aspect of SOP without fail.
  • Complete received Audits for quality review and ensure quality output.
  • To achieve Quality SLA and quality production target.
  • Excellent verbal and written communication.
  • Follow project related protocols and instructions.
  • Escalate issues, identify error trends.
  • Update all the required monitoring trackers.
  • All emails from Leads/Manager should be answered promptly without fail.
  • Ensure to adhere with HIPAA compliance.
  • Good excel skills.
  • Flexibility
  • Good Communication
  • Perform comprehensive secondary quality audits on inpatient medical records reviewed by DRG Auditors.
  • Validate accuracy of principal and secondary diagnoses, procedures, POA indicators, discharge disposition, and final DRG assignment.
  • Ensure compliance with IPPS regulations, ICD-10-CM/PCS guidelines, official coding conventions, and payer/client-specific requirements.
  • Adhere strictly to all Standard Operating Procedures (SOPs) without deviation.
  • Ensure 100% compliance with HIPAA and data security standards at all times.

    Use quality tools, 3M software, NLP tools, and internal systems effectively for audit and reporting activities.

  • Demonstrate strong working knowledge of Microsoft Excel, Outlook, and Word for documentation and reporting.
  • Follow all project-specific protocols, workflows, and client instructions.

Education - Bachelor’s Degree in Science or Nursing.

Certifications

One or more of the following mandatory certifications:

CCS - Certified Coding Specialist

CIC - Certified Inpatient Coder

CPC - Certified Professional Coder

Experience -

Minimum 5 years of experience in Inpatient DRG coding or auditing.

Minimum 1-2 years of experience in a Quality Analyst or Quality Auditing role.

Preferred Qualifications (Desirable Criteria)

Prior experience conducting IP DRG quality audits.

Hands-on exposure to 3M encoder software and NLP tools.

Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting.

Experience working in SLA-driven, high-compliance healthcare environments.

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