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Senior Scrum Master

EXL • Bachelor's Degree • 7 days ago
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Salary
≈ $48k – $107k per year (Estimated)
Location
In office (Mexico City)
Seniority
Senior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 5, 2026. EXL scores B on the Alion truth index.

Overview
Company
Impact
Profile match

EXL

EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.
exlservice.com • HQ: New York, United States • AI Consulting & Integration • Analytics & BI Consulting • Business Process Outsourcing (BPO) • 5000+ employees • Est. 1999
Tech stack of EXL

Role Summary:

Lead a cross-functional pod to deliver high-impact digital products with predictable cadence, quality, and business value.

Key Responsibilities:

  • Facilitate agile ceremonies: sprint planning, daily stand-ups, reviews, retrospectives.
  • Drive sprint execution, dependency management, and risk mitigation.
  • Partner with Product Owner and engineering leads to maintain a healthy, prioritized backlog.
  • Track and improve delivery metrics (lead time, throughput, predictability).
  • Remove blockers and foster ownership, accountability, and continuous improvement.
  • Coordinate with architecture, operations, security, and governance functions.

AI Skills for This Role:

  • Use AI tools to accelerate planning artifacts, action tracking, and delivery reporting.
  • Use AI for meeting summarization, risk pattern detection, and follow-up generation.
  • Apply responsible AI usage standards across the pod.
  • Validate AI-generated outputs before team adoption.
Design and develop application solutions, Optimize application performance and functionality, Ensure applications meet user and business requirements, Provide technical support for applications, Collaborate with stakeholders to address application needs. Bachelor's/Master's in Engineering 2-5 years
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