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Salary
≈ $19k – $49k per year (Estimated)
Location
In office (Pune)

Confirmed on the employer's own hiring board on Oct 4, 2026. First seen by Alion on Sep 25, 2026. EXL scores B on the Alion truth index.

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EXL

EXL, legally ExlService Holdings, is a data analytics, AI and digital operations company headquartered in New York that runs outsourced business processes and builds data and AI solutions for insurers, healthcare organisations, banks, media and retail companies. Founded in 1999 and listed on Nasdaq, it has more than 60,000 employees across six continents, with large delivery centers in Noida, Gurgaon, Pune, Bengaluru and Chennai and a newer AI hub in Dublin. It hires data scientists and data engineers, GenAI and MLOps engineers, analytics managers, solution consultants and client partners, plus talent acquisition, finance and medical coding staff.

The Manager - Process Excellence & Digital Operations will lead transformation and continuous improvement initiatives across UK P&C Insurance operations, leveraging Lean Six Sigma methodologies, process re-engineering, and digital automation solutions. The role will be responsible for identifying operational improvement opportunities, eliminating process inefficiencies, driving standardization, and delivering measurable productivity, quality, and customer experience improvements. Working closely with client leadership and operational teams, the individual will define transformation roadmaps, execute improvement programs, and establish governance mechanisms to sustain business outcomes.

  • Lead Lean Six Sigma-led transformation programs.
  • Drive process optimization and operational excellence.
  • Identify and implement non-AI automation solutions.
  • Deliver productivity, quality, and cost improvement initiatives.
  • Manage client transformation roadmaps and governance.
  • Lead cross-functional process improvement teams.
  • Establish KPI, reporting, and benefit-tracking frameworks.
  • Support digital transformation across UK P&C operations.

Bachelor's/Master's in any stream 5-8 years with must green belt certification

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