Field Services Engineer

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We’re a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Objective :

To undertake site installation activities and as required lead the site team and ensure all works/projects are completed on time, in budget and that quality of work is maintained along with a professional site team at all times. NB: Sites will vary and will include Utilities, renewables, factories and Data Centre sites as the business requires.

You will work with other Vysiion teams to successfully deliver systems for a variety of customers within the OT and CNI market sectors. Technology will often include multiple disciplines including Networking, Access Control, Electrical Systems, Intruder Detection systems, IT Hardware, CCTV, Cyber solutions, Voice systems etc.

Primary focus areas:

Projects across Critical National Infrastructure (Energy, Water, CNI and Blue Light clients).

Overview of role and responsibilities:

The engineer will bring to this position:

• To carry out to a high level of competence in one or more of these areas:
• Installation & testing of CCTV, Intruder Detection systems & Access Control systems.
• Installation of floor mounted and wall mounted cabinets and installation of various containment systems i.e. conduit, tray work, basket & trunking.
• Installation and termination of various signal and power cables and testing.
• Testing of power and signal cables and recording results.
• To work closely with the Field Services Team Manager and other team members to ensure the success and profitability of the team.
• Completion of works within project timescales.
• To report on progress percentage complete at site against original and revised scope of works.
• Detailed daily weekly site reports - internal & customer facing as required.
• To liaise with customers and/or site management when required, in relation to site meetings, surveys, access and working arrangements and technical queries.
• Site Surveys.
• To be fully authorised (including National Grid Competent Person) for all customers and organisations Vysiion are engaged with. (training will be provided)
• Mentoring of site engineers.
• To take full responsibility for a van, tools and testing equipment.
• To take the role of Supervisor or Working Party Leader on a project-by-project basis.
• To report effectively to the Field Services Team Manager on a daily, weekly and as required basis.
• To be accurate with record keeping.
• To be responsible for checking the quality, progress, and outcome of the jobs when the Installations Supervisor or Team Leader are not able to for any reason.
• To foster good customer relationships.
• To provide standby cover as required on a rota basis.
• To work in accordance with Vysiion and customers’ Health and Safety requirements.

Essential Knowledge/Experience:

• Technical knowledge and experience of deployment/installation of one or more discipline such as CCTV, Access control, Intruder Detection, Wi-Fi, Electrical installations, etc
• CSCS or equivalent safety passport.
• Conversant with MS Word/Excel/Project/Outlook & Databases.

The following would be advantageous:

• Previous experience in the installation & testing of structured cabling systems such as fibre & Cat6a.
• SSSTS
• Previous experience in electricity (or comparable) industry construction projects.
• National Grid Authorisations

Our People

Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.