Sales Support Specialist

About us

For well over a century, ExxonMobil has been at the heart of creating and growing a modern world. We embrace the power and promise of technology, pushing the boundaries of what's possible. For billions around the world, lives are better and last longer because of the innovative problem solving and reliable energy we provide. And when it comes to developing industrial solutions to reduce carbon emissions, ExxonMobil is truly the leader.

We don't stop at "good enough." We are committed to doing what's right, even if it's difficult or unpopular. We hold ourselves to high standards, challenge what's possible and invest in innovation to meet society's critical needs.

Real change begins with bold questions, drive, and ambition. Here, your talent, determination and contributions shape how far you'll go and the impact you'll make along the way.

Our future success depends on exceptional people. We invest in developing talent through meaningful work, challenging assignments, mentorship, and experiences that help build the next generation of leaders.

Our Culture

We are uniquely ExxonMobil. Integrity, care, excellence, resilience and courage, these core values determine how we work every day. At ExxonMobil, our values aren't just words- they're how we show up, focused on delivering the right answer, the right way, every day.

What Role You Will Play In Our Team:

Sales Operations Advisors support Commercial and Retail sales teams across EMEA by providing sales, contracting, reporting, compliance, and process improvement support. They help drive sales effectiveness, enhance customer experience, coordinate with cross-functional teams, and enable account managers to focus on customer engagement and business growth.

Job Role Responsibilities

• Support planning and execution of new deals with customers (negotiation preparation, contract development, customer onboarding, systems set-up).
• Drive incident management, work with key process partners and others to investigate root causes & resolve sensitive and/or structural customer issues.
• Ensure contract administration and maintenance, including tracking of execution of contractual terms and compliance.
• Deliver sales pipeline analytics, market & customer insights and stewardship reports up to Sales management level.
• Successfully deliver and implement projects.
• Coach and mentor junior team members.
• Oversee management of change activities, drives adoption and benefit capture for new processes and projects. Develop training and communication plans to support project/process implementation; coordinate and deliver related activities.
• Based on customer and user feedback, situation analysis, and data insights identifies opportunities to improve business performance, proactively identify risks, gaps and ensures that a continuous learning cycle is in place.
• Assist Sales management with material, data and market intelligence to make informed business decisions.
• Organize meetings and customer events as required.

About YOU: Skills and Qualifications

We welcome applications from both recent graduates and experienced professionals.

• Bachelor's or Master’s degree.
• Eagerness and curiosity to build deep understanding of the end-to-end fuels industry in the markets supported, seizing every opportunity to absorb information and knowledge from sales and other colleagues.
• Project management skills is an advantage.
• Ability to navigate complex organizations, influence and collaborate effectively with stakeholders across multiple countries and functions.
• Strong sense of ownership, initiative, and accountability.
• Excellent organization and time management skills; with ability to remain adaptable and effective in a fast-changing environment with evolving business priorities.
• Highly driven by creating business value and demonstrating a bias for action.
• Good analytical skills, and high attention to data, capable of turning insights into an action.
• Strong controls and safety awareness and mindset.
• Computer savvy, able to work with multiple platforms, interest in technology solutions and digitalization.
• Full professional proficiency in English (C1) and preferably working professional proficiency in one of the following languages: French/Dutch/German

Alternate Location:

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

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