GMx-MS Transition PMO-Senior

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GMx - Transition Shared PMO

At EY GDS - a member of the global integrated service delivery centre network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients.

GMx is part of the Managed Services Global Enabled Business Unit (MS GEBU) that provides end-to-end support for Managed Services (MS) opportunities - from solutioning and pricing to negotiation, contracting, transition, risk management and delivery improvement. Its purpose is to make MS expertise more accessible across Super Regions and Service Lines, as well as to reduce firms’ risk, reduce fragmentation and improve consistency. GMx will enable EY to better respond to the increasing volume and complexity of managed services opportunities while supporting consistent, high-quality client experience

The opportunity

The Transition Shared PMO team will provide flexible project management and coordination support across Managed Services transitions. The team will enable proportionate support for where full transition team is not in scope, while also augmenting Transition Managers on larger or more complex engagements.

This role offers the opportunity to build strong foundational experience in transition governance, project coordination, program management, stakeholder management and management reporting in a global, fast-paced environment.

Your key responsibilities

• Support project and program governance activities by maintaining status trackers, dashboards, and reporting packs.
• Prepare weekly, monthly, and management reports to provide visibility into project progress, milestones, risks, and action items.
• Maintain Risks, Assumptions, Issues, and Dependencies (RAID) logs and follow up on mitigation and resolution actions.
• Coordinate project schedules, workplans, and milestone tracking to ensure timely execution of activities.
• Support resource tracking, utilization reporting, and capacity planning activities.
• Organize and facilitate project meetings, governance forums, and stakeholder reviews.
• Capture meeting minutes, track action items, and drive timely closure of pending tasks and decisions.
• Collaborate with project managers, business stakeholders, and cross-functional teams to ensure effective communication and alignment.
• Maintain project documentation, repositories, templates, and governance artifacts in accordance with organizational standards.
• Support audit, compliance, and quality assurance activities through accurate documentation and record management.
• Monitor project performance metrics and provide insights to support decision-making and continuous improvement initiatives.
• Collaborate effectively with global and regional stakeholders across time zones.

Skills and attributes for success

• Strong organization, planning and coordination skills, with close attention to detail.
• Clear written and verbal communication skills and the ability to summarize information concisely.
• Analytical and problem-solving orientation, with the ability to identify gaps and report escalate concerns promptly.
• Comfort working across multiple priorities, stakeholders and deadlines in a dynamic environment.
• Proficiency in Microsoft Excel, PowerPoint and Word; familiarity with project tracking or reporting tools is an advantage.
• Collaborative, dependable and proactive working style, with a strong focus on quality and follow-through.

Core Capabilities

• Project and workplan coordination
• Governance and management reporting
• Risk, action, issue and dependency tracking
• Stakeholder coordination and follow-up
• Documentation and information management
• Analytical thinking and attention to detail

Functional Capabilities

• Ability to develop and maintain project plans, trackers, dashboards and status reports.
• Ability to support governance forums and maintain clear records of actions, decisions and outcomes.
• Ability to consolidate data from multiple workstreams and convert it into structured management information.
• Understanding of project or transition lifecycle concepts, milestones, dependencies, risks and stage gates.
• Ability to apply standard PMO methods consistently while tailoring support to the needs of smaller and larger deals.

To qualify for the role, you must have

• MBA from a Tier 2 institution (with engineering background a plus)
• Fresh graduates or candidates with up to 2-3 years of relevant experience in PMO, project coordination, consulting, operations support.
• Strong working knowledge of Microsoft Excel and PowerPoint.
• Good analytical, communication, organization and stakeholder coordination skills.
• Ability to work from GDS, with Bangalore as the preferred location.

Ideally, you’ll also have

• Exposure to transition (good to have), managed services(good to have), project management or business operations (must have).
• Familiarity with PMO tools, dashboards, project plans and RAID management.
• Experience working with virtual or cross-border teams.
• A relevant project management certification or foundational training (good to have).

What we look for

• A proactive and dependable professional who takes ownership and follows through on commitments.
• A structured thinker who can bring clarity, discipline and transparency to multiple workstreams.
• A collaborative team member who communicates clearly and builds effective working relationships.
• An adaptable learner who is comfortable operating in a fast-paced, global environment.
• A quality-focused individual who can support with consistent PMO execution.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

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