Office Manager

About FACE FOUNDRIÉ:

At FACE FOUNDRIÉ, we're not just redefining skincare; we're redefining how you experience it.

FACE FOUNDRIÉ is a cutting edge, inclusive facial bar specializing in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 90+ locations open and is continuing to expand nationwide.

Office Manager

Around the Role

We're looking for an organized, resourceful Office Manager who keeps the office and the people in it running smoothly. This is a true jack-of-all-trades role: one hour you're packing orders, the next you're rescheduling an executive's week or getting the AC fixed.

You'll be the go-to person for the day-to-day operations that make everything else possible. If you like variety, take pride in getting the details right, and enjoy being the person everyone relies on, you'll fit right in.

What you'll do

Product fulfillment and returns

• Pick, pack, and ship customer and wholesale orders accurately and on time

• Process returns and exchanges: inspect items, restock, and log outcomes

• Track shipping supplies and coordinate with carriers (UPS, FedEx, USPS)

• Keep product inventory organized and flag low stock

Executive and calendar support

• Manage executive calendars: schedule meetings, resolve conflicts, and send reminders

• Coordinate internal meetings, vendor visits, and team events

• Book travel and handle related logistics as needed

Office operations and supplies

• Keep the office stocked with supplies, snacks, and kitchen essentials

• Manage vendor relationships and place orders within budget

• Receive and distribute mail and deliveries

• Keep shared spaces clean, organized, and welcoming

Facilities and maintenance

• Serve as the main contact for building management, repairs, and maintenance requests

• Schedule and oversee vendors (cleaning, IT, repairs) and follow up until issues are resolved

• Maintain office equipment and keep basic records of service and warranties

Odds and ends

• Jump in on special projects and ad hoc requests across the team

• Spot inefficiencies and suggest better ways to get things done

What you bring

Required

• 2+ years in office management, operations, or administrative support

• Strong organization and the ability to juggle many priorities without dropping details

• Clear, friendly communication with executives, vendors, and customers

• Comfort with Google Workspace or Microsoft Office and calendar tools

• Ability to lift up to 30 lbs and be on your feet for fulfillment tasks

Nice to have

• Experience with e-commerce fulfillment or shipping platforms (e.g., Shopify, ShipStation)

• Background supporting executives directly

• Basic budgeting or expense-tracking experience

Role Details

Location: Eden Prairie, MN, on-site

Schedule: Full-time, Monday to Friday

Reports to CRO + CEO

Compensation: Starting at $25/hr + Bonus

Benefits:

Health Insurance

Paid Time Off (PTO)

Short Term Disability

401(k)

Discount of Services and Products