Lead Cloud Engineer

Enterprise Application 3rd-level Support team members play a critical role in ensuring Ferguson associates keep moving forward. This team is staffed with software developers who excel at supporting existing systems by troubleshooting problems. They support a wide variety of software applications to include custom built Azure applications, integration to 3rd Party applications, and custom-built on-premises Java applications. We are seeking a highly skilled Software Engineer with well-rounded experience in Azure developer tools and on-premises Java-based development tools to support a large suite of applications.

Responsibilities:

• Provide top-notch support for associates experiencing problems.
• Troubleshoot issues and work to identify a solution that fixes problems or allows associates to move forward.
• Monitor request, incident, and problem queues.
• Coordinate and collaborate with other IT teams to troubleshoot problems that span multiple teams and disciplines.
• Develop small bug fixes to resolve problems.
• Develop small enhancements to address needs.
• Software updates to support Java upgrades and JBoss upgrades.
• Ability to provide risk assessments and recommendations to leadership.
• Configure and manage Azure SPNs, App Gateway, and API Management for secure integrations.
• Optimise caching and data access using Redis Cache, Cosmos DB, and relational databases (Oracle, SQL Server).
• Troubleshoot responsive web applications using React and Angular.js .
• Monitor and troubleshoot applications using Log Analytics, Datadog, and other observability tools.
• Onboard new applications to the scope of 3rd Level Support.

Requirements:

• 4-6 years' experience as an object-oriented developer, preferably Java.
• Strong experience with Azure development tools, including Azure SPNs, AKS and ISTIO, Redis Cache, Cosmos DB, App Gateway and API Management (optional).
• Proficiency in RESTful Web Services, JSON, XML, EJB 3.0 JPA, CDI, Camel, HTML, JSP, Servlets, and GraphQL.
• Experience with JavaScript frameworks: React and Angular.js .
• Familiarity with Red Hat products (Fuse, Fuse Service Works, Enterprise Application Server, Active MQ Messaging).
• Hands-on experience with CI/CD pipelines and Jenkins.
• Strong knowledge of relational databases (Oracle, SQL Server) and document databases (MongoDB/Cosmos DB).
• Experience updating application logging to improve monitoring and alerting.
• Familiarity with logging and monitoring tools (Log Analytics, Datadog, AppDynamics).

Preferred Qualifications:

• Experience with OAuth2 and secure API design.
• Knowledge of microservices architecture and service mesh patterns.
• Exposure to event-driven systems and messaging platforms.
• Understanding of container orchestration and infrastructure-as-code.

Technical Experience Requirements:

• Languages: Java, JavaScript (React, Angular.js ).
• Cloud: Azure (AKS, SPNs, App Gateway, API Management).
• Data: Cosmos DB, Redis Cache, Oracle, SQL Server, MongoDB.
• Tools: Jenkins, Log Analytics, Datadog.
• Frameworks: Spring, EJB, JPA, CDI, Camel.

Skills

angular, angularjs, azure, java, react