Senior Operations Analyst - Warehouse and Logistics

Hey there!

We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About Operations: 

Having many products and countries, we need to make sure everything runs smoothly. As the operation team, we help supervise operations across Fever teams and identify and prioritize needs. Our goal is to help Fever grow, increasing the efficiency in our ways of working and maintaining a best-in-class experience for all stakeholders.

We are seeking an experienced operations Analyst who loves to improve efficiency in everything and always finds the way to get things done!

This cross-functional role will allow you to interact with numerous areas of the business, understanding their needs and ways of working and giving you the opportunity to learn about how Fever works!..

About the Role: 

• Participate in different company-wide projects focused on improving a specific area of the business.
• Have the opportunity to lead a project, ensuring it reaches the defined goals, objectives, and timelines.
• Lead the necessary analysis for the completion of multiple projects, identifying the best solutions in each scenario taking into account different factors such as client satisfaction, cost control and profitability
• Lead projects that involve coordination with suppliers, carriers, and internal teams to ensure smooth operations
• Design processes, workflows, and tools from scratch when needed
• Problem Solving in Ambiguous Environments
• Break down complex, undefined problems into actionable plans
• Identify areas of improvement and work on the continuous improvement strategy and processes across all areas of the business, specially in logistics and operations areas
• Collaborate with key stakeholders to identify project requirements, scope, and deliverables.

Key Responsibilities

• End-to-End ownership: Own projects from early planning stages through execution
• Team Leadership: Lead other team members to ensure high performance, safety, and alignment with company goals.
• Operational Excellence: Enforce and optimize Fever’s internal operational processes to maintain high standards of efficiency and quality.
• Global Inventory management: Managing the operational control and functionality of the ERP system. Centralizing Fever's inventory to guarantee efficient control, seamless operations, and maintenance, while tracking its financial value to the company. 
• Drive inventory efficiency and proactive management: Maximize inventory usage across multiple events to drive synergies, reduce dead stock, and proactively address future needs  
• Predictive inventory forecasting analysis: Develop predictive inventory forecasting analysis and frameworks driven by forward-looking business insights, ensuring support to events
• Performance Metrics: Define, track, and report on Key Performance Indicators (KPIs) related to inventory value, utilization rate and operational efficiency.
• Stakeholder Management: Serve as the primary Point of Contact (POC) for key internal and external stakeholders (e.g., F.O., N.V.) regarding their stored inventory and logistics needs.
• Continuous Improvement: Standardize inventory management and inventory ERP processes and implement scalability strategies to support Fever's rapid growth.

About You:

• Experience: 2+ years of relevant experience (e.g., consulting, operations or tech related). Having previous experience in logistics, operations, or distribution is highly valued
• Education: You have a Bachelor’s degree in Engineering, Business Analytics, Data Analytics or related fields.
• Language: You are fluent in Spanish and English.
• Inventorymanagement experience and skills.
• Technical Skills: You have experience in Excel/Google Sheets, SQL, and data visualization. Having experience with ERP systems or logistics management software is highly valued.
• Strong leadership skills: comfortable collaborating with cross-functional teams and building strong relationships with the business units we support. Experience in managing unique and complex situations in a fast-paced, high-pressure environment is necessary.
• Team management: Experience managing and leading teams
• You embrace change and you create it! We are a fast-growing company and we want you to help us to adapt to these changes.
• You have a strong analytical and problem-solving skills, with the ability to make data-driven decisions
• You have excellent interpersonal and communication skills.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home-office friendly
• Health insurance
• Gympass membership
• English Lessons
• Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid 

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here  Fever - Candidate Privacy Notice