Information Security Assurance analyst
Strength in Trust
OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down-it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI-Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
The Challenge
We are looking for a dynamic Information Security GRC Analyst to support IT and InfoSec by performing various governance, risk, and compliance activities as part of the OneTrust InfoSec GRC team.
Your Mission
Your Experience Includes
Customer Security Assurance & Questionnaires
- Own a high volume of end-to-end completion of customer security questionnaires (CAQs), RFP security sections, and other assurance artifacts (e.g., SIG, CAIQ, custom questionnaires).
- Provide accurate, consistent, and defensible responses by leveraging internal evidence repositories (SOC reports, ISO certificates, policies, standards, diagrams, pen test summaries, etc.).
- Partner with internal stakeholders (Sales, Marketing, Customer Success, Security, Engineering, Privacy, Legal, Compliance, Product) to validate responses and resolve gaps.
Customer Engagement & Security Discussions
- Meet with customers and prospects to explain security controls, risk posture, and compliance commitments.
- Present security topics with confidence and clarity-tailoring depth for technical and non-technical audiences.
- Support Sales and Customer Success by addressing security objections, clarifying customer audit scope, and enabling procurement cycles.
Contract & Security Review
- Perform security reviews of contracts, DPAs, security addendums, and customer security terms.
- Identify security requirements, non-standard obligations, and risk areas; propose mitigations and collaborate with Legal and Security leadership on negotiation positions.
- Track contractual security commitments and help ensure they are operationally feasible and aligned with control coverage.
Operational Excellence
- Improve team efficiency through standardization, playbooks, and continuous refinement of response libraries.
Demonstrated ability to manage, prioritize, and execute a high volume of concurrent requests with accuracy and consistency, while meeting SLAs and maintaining quality standards in a fast-paced environment.
- Contribute to internal readiness by keeping evidence current, identifying control documentation gaps, and recommending process improvements.
You Are
Your Experience Includes
- 3-6 years of relevant experience in information security, security compliance, GRC, security assurance, third-party risk, or customer trust functions.
- Demonstrated experience responding to customer security questionnaires and security due diligence requests.
- Familiarity with common frameworks and attestations: SOC 2, ISO 27001, NIST, CIS, PCI DSS, HIPAA, GDPR, etc.
- Strong understanding of security fundamentals (e.g., access control, encryption, vulnerability management, secure SDLC, incident response, logging/monitoring, vendor risk).
- Experience collaborating cross-functionally (Security, Legal, Privacy, Engineering, Sales).
- Excellent written and verbal communication skills-able to translate technical controls into clear, customer-ready responses.
- Strong organizational skills and ability to manage multiple requests with competing deadlines.
Extra Awesome
- Industry certifications such as CISA and/or CISM (or equivalent).
- Experience reviewing/negotiating security contract terms, security addenda, and customer assurance language.
- Background in SaaS/cloud security assurance or supporting enterprise customers.
Core Competencies
- Customer-oriented mindset with the ability to maintain security rigor while enabling business outcomes.
- Risk-based thinking -knows when to escalate, when to propose mitigations, and how to document decisions.
- Attention to detail and commitment to consistency, defensibility, and evidence-based responses.
- Comfort with ambiguity and strong ability to drive outcomes in a fast-paced environment.
High-Throughput Execution - Ability to efficiently manage and deliver a high volume of security assurance requests while maintaining quality, accuracy, and timeliness.
What Success Looks Like (First 90 Days)
- Independently handles a steady volume of questionnaires with high accuracy and improved cycle times.
- Builds trusted partnerships with Legal/Privacy/Security to streamline approvals and escalations.
- Leads customer security calls effectively and contributes to deal progression.
- Establishes reusable response patterns and mentors junior staff to raise overall team quality.
Where we Work
We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’llreceive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning:OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected].
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.