Digital Systems Administrator

About FHI 360 and EpiC

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, youth, research, technology, communication, and social marketing-creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 50 countries and all U.S. states and territories.

The Meeting Targets and Maintaining Epidemic Control (EpiC) project is an eight-year (2019-2027) global health project initially funded by the U.S. Department of State (DoS) as part of the President’s Emergency Plan for AIDS Relief (PEPFAR). EpiC operates in approximately 50 countries, addressing key public health challenges such as HIV/AIDS, pandemic preparedness, and global health security.

In Ukraine, the project receives Global Health Security (GHS) funding to strengthen global, regional, and local public health systems, building on broad experience and existing capabilities that align with national GHS priorities, and US Government goals. EpiC will support the national and regional public health institutions, health care facilities, the State Service of Ukraine on Food Safety and Consumer Protection’s research institutes and regional departments, academic institutions, as well as civil society organizations. to strengthen GHS capacities in infection prevention and control (IPC), antimicrobial resistance (AMR), health emergency management (HEM), with a particular focus on the prevention, detection and response to infectious disease outbreaks of epidemic significance. All activities will be aligned with national regulations, guidelines and standards, as well as relevant international frameworks.

FHI 360 is seeking qualified candidates for Digital Systems Administrator to be based in Kyiv, Ukraine. This position is open to Ukrainian nationals who are residing in Ukraine or are willing to relocate to Ukraine. Professional proficiency in written and spoken Ukrainian is required.

The position will be based in CPH MoH Ukraine in Kyiv, Ukraine.

Job Summary:

The Digital Systems Administrator will be responsible for the administration, maintenance, security, and performance monitoring of digital solutions and their underlying infrastructure. The role will support the reliability, availability, and security of web-based platforms, including server and database administration, cloud infrastructure management, backup and disaster recovery, and technical coordination with external development providers.

The incumbent will contribute to the technical review, testing, and acceptance of digital solutions, ensure compliance with established technical and security requirements, and support the integration of systems with external services through APIs. The role requires a proactive, technically proficient professional capable of troubleshooting issues, reviewing code, implementing minor technical fixes, and adapting to the technology stack selected by the contracted development provider.

Accountabilities:

The Digital Systems Administrator will be accountable for the following:

• Server and Infrastructure Administration: Administer and maintain Linux-based servers, web servers, and cloud infrastructure to ensure the reliable, secure, and continuous operation of digital solutions.
• Database Administration and Data Protection: Maintain and support database systems, including routine administration, backup and restoration, and basic performance optimization, ensuring data integrity and availability.
• Cybersecurity and Technical Compliance: Implement and maintain appropriate security measures, including SSL/TLS certificates, web application protection, DDoS mitigation, and malware prevention, in accordance with applicable security requirements and established technical standards.
• Backup and Disaster Recovery: Configure, maintain, and periodically verify automated backup procedures and disaster recovery mechanisms to minimize data loss and service disruption.
• System Monitoring and Performance Management: Implement and maintain monitoring tools to track system availability, performance, and service continuity; identify potential issues and take timely corrective action.
• Technical Support and Troubleshooting: Diagnose and resolve technical issues affecting digital platforms, infrastructure, databases, and integrations, escalating complex issues to relevant technical specialists or service providers when required.
• Development and Version Control Support: Use Git and support established CI/CD processes, review application code where necessary, and implement minor code corrections within the scope of assigned responsibilities.
• System Integration and Interoperability: Support the configuration, testing, and maintenance of REST API-based integrations and connections with external services and systems.
• Coordination with Development Providers: Provide technical coordination with contracted web development providers to ensure alignment with agreed technical requirements, infrastructure specifications, security standards, and operational needs.
• Technical Testing and Acceptance: Conduct technical reviews and testing of delivered digital solutions, verify compliance with agreed specifications and acceptance criteria, document identified issues, and support formal acceptance of completed work.
• Platform Maintenance and Continuous Improvement: Maintain and update relevant digital platforms, including content management systems and web frameworks, and adapt to the technology stack selected for implementation.
• Technical Documentation and Knowledge Transfer: Maintain accurate documentation of infrastructure configurations, system administration procedures, backup and recovery processes, monitoring arrangements, and technical issues; facilitate knowledge transfer to relevant personnel as required.

Education Qualification & Experience

• Bachelor’s degree or higher in Information Technology, Computer Science, Information Systems, or a related field.
• Demonstrated experience administering Linux servers, including Debian/Ubuntu and RHEL-compatible distributions, and configuring web servers such as Nginx and Apache.
• Practical experience managing cloud or virtualized infrastructure, such as VMware, OpenStack, or equivalent platforms.
• Experience administering MySQL/MariaDB or PostgreSQL databases, including backup and restoration procedures and basic query performance optimization.
• Experience implementing and maintaining SSL/TLS certificates, web application firewalls (WAF), DDoS protection, and malware prevention measures, using Cloudflare or equivalent solutions.
• Practical experience configuring automated backup procedures and disaster recovery mechanisms.
• Familiarity with Git and an understanding of Continuous Integration and Continuous Delivery/Deployment (CI/CD) processes.
• Experience configuring and using system availability and performance monitoring tools, such as Zabbix, Grafana, UptimeRobot, or equivalent solutions.
• Ability to read and review application code written in PHP, Python, JavaScript, or similar languages, and implement minor code corrections where required.
• Understanding of REST APIs and the principles of integrating digital platforms with third-party services.
• Experience working with commonly used Content Management Systems (CMS) and/or web frameworks, with the ability and willingness to learn and work with the technology stack selected by the contracted development provider.
• Experience conducting technical testing and reviewing deliverables against agreed technical specifications and acceptance criteria.

The following qualifications and experience will be considered an advantage:

• Experience developing custom functionality using PHP, Python, Node.js, or equivalent programming languages.
• Knowledge of frontend technologies, including HTML5, CSS3/SCSS, and JavaScript, with experience in responsive web design and Core Web Vitals optimization.
• Experience working with government or health information systems.
• Knowledge of personal data protection requirements and applicable information security principles.
• Experience in integrating digital platforms with email services and notification distribution systems.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Server: Microsoft Azure, Intune, Entra, Windows Server 2008 & 2012, Exchange 2010/2013, Active Directory, DFS, WSUS
• Desktop: Windows 7 &10/11, Android, IOS, Microsoft Office Suite 2013, Office 365, Internet Explorer, Sentinel One, Microsoft Defender, TeamViewer, AnyDesk, Bomgar.
• Network: Cisco routers/switches, Meraki, Starlink, TP-Link, Ubiquiti, Ethernet, TCP/IP, DNS, DHCP
• Ticket system: Jira
• Sim card system: Kyivstar, Vodafone.

Travel Requirements:

Less than 5%

**Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

Disclaimer: Note the Compensation Band that appears on the job description is associated with those jobs assigned to the US Salary Structure and employees that are paid from US payroll. The Compensation Band for all national local employees aligns to the Compensation Structure based on the Country location of the job.

The expected hiring salary range for this role is UAH 680,000 - 950,000 for annual basic salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email[email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.

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