Operations Manager

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Youth, Research and Technology- creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories.

We are currently seeking qualified candidates for the position of Operations Manager for the FHI 360 representative office located in Kunming China.

This position is subject to project award and funding.

Position Description:

The Operations Manager will work under the direction of Associate Director, Finance, FHI 360 Asia Pacific Hub. S/her serves as the primary lead for country office operations, regulatory compliance, financial administration, government relations, and administrative management for FHI 360's China office. The position ensures that the organization maintains full compliance with applicable Chinese laws and regulations governing international NGOs, FHI 360 policies and procedures, and donor requirements.

Working closely with country office leadership, regional and headquarters support units, finance staff, external auditors, banking institutions, and government authorities, the Operations Manager oversees financial and administrative systems, statutory reporting, annual audits, registration and inspection requirements, procurement and operational processes, and office operations. The position plays a critical role in maintaining FHI 360's legal and operational presence in China and ensuring the effective implementation of country office activities. The Operations Manager also provides operational support as needed across multiple FHI 360 projects operating in different geographic and technical areas and under different funders.

Responsibilities:

• Oversee the day-to-day operations of the China country office, ensuring efficient and compliant administrative systems, facilities management, logistics, and office support functions.
• Develop and maintain operational processes, internal controls, and record-keeping systems that support organizational effectiveness and compliance.
• Coordinate and oversee country office financial administration, including payments, banking activities, accounting processes, budget monitoring, and statutory tax requirements in collaboration with finance staff and service providers.
• Support annual budgeting, financial planning, and reporting processes to ensure effective stewardship of organizational resources.
• Ensure compliance with all applicable Chinese laws and regulations governing the operations of international NGOs and donor-funded activities.
• Serve as the primary liaison with government authorities, including public security, health, tax, labor, and other regulatory agencies, and coordinate required registrations, inspections, approvals, and reporting obligations.
• Lead the preparation and coordination of annual audits, statutory filings, annual reports, and other organizational reporting requirements.
• Ensure timely submission of required documentation to headquarters, auditors, and government authorities and facilitate responses to audit and compliance inquiries.
• Support procurement, contracting, and vendor management processes in accordance with FHI 360 policies, donor requirements, and local regulations.
• Maintain appropriate documentation and monitoring systems to ensure compliance with organizational and contractual requirements.
• Identify operational and compliance risks and recommend measures to strengthen organizational effectiveness and mitigate risk.
• Provide operational guidance and support to country office leadership and contribute to organizational planning, policy implementation, and continuous improvement efforts.
• Perform other duties as assigned.

Minimum Requirements:

• Bachelor’s degree required; Master’s degree preferred in Business Administration, Finance, Operations, International Development/NGO Management or relevant field.
• At least 7 years of experience managing finance, operations and compliance for international donor-funded programs.
• Demonstrated experience working with international NGOs, development organizations, multinational organizations, or donor-funded programs in China.
• Experience managing regulatory compliance, government reporting, audits, and organizational administration.
• Experience liaising with government authorities, financial institutions, auditors, and external service providers.
• Experience overseeing budgets, accounting processes, financial reporting, and audit preparation.
• Knowledge of Chinese regulatory requirements applicable to international organizations and NGOs strongly preferred
• Fluency and proficiency in English are required.

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Technology To be Used

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
• Experience utilizing data analytics software to support the development of reports and work plans.

The expected hiring salary range for this role is CNY 270,000 - 300,000 for annual basic salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email[email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.

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