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Location
In office (Cape Town)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Nov 15, 2026. First seen by Alion on Sep 29, 2026. Fidelity Services Group scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Fidelity Services Group is Southern Africa’s largest integrated security and protection solutions provider, delivering commercial and residential security services across the region. Headquartered in Roodepoort, South Africa, the company specializes in manned guarding, armed response, cash-in-transit logistics, fleet tracking, and intelligent electronic monitoring. With an extensive nationwide operational branch network and tens of thousands of trained personnel, the enterprise safeguards corporate assets, critical infrastructure, and private households.
Job Purpose:

To develop new business opportunities, maintain existing client relationships, and provide

technical sales support for fire detection, fire alarm, and gas suppression systems. The successful

candidate will be responsible for identifying customer requirements, designing compliant fire

protection solutions, preparing quotations, and ensuring project handovers to the operations

team.

Key Responsibilities:

Business Development & Sales

  • Identify and develop new business opportunities within commercial, industrial, mining, healthcare, data centre, and logistics sectors.
  • Generate sales leads through networking, cold calling, site visits, and referrals
  • Build and maintain strong relationships with consultants, contractors, facility managers, engineers, and end users.
  • Achieve monthly and annual sales targets.
  • Attend client meetings and conduct presentations on fire detection and gas suppression solutions.

Technical Sales Support

  • Conduct site surveys and risk assessments.
  • Develop fire detection and suppression system proposals in accordance with relevant standards.
Design and specify:
  • Addressable Fire Detection Systems
  • Conventional Fire Detection Systems
  • Aspirating Smoke Detection Systems (VESDA)
  • Beam Detection Systems
  • Gas Suppression Systems (FK-5-1-12, Novec 1230, Inergen, FM-200)
  • Fire Alarm and Emergency Voice Evacuation Systems
  • Interpret architectural drawings and technical specifications.
  • Assist customers with system selection and compliance requirements.

Quotation & Tender Management

  • Prepare detailed quotations, proposals, and tender documentation.
  • Perform costing and estimate project requirements.
  • Review tender specifications and ensure compliance.
  • Negotiate pricing and contractual terms with clients.

Project Handover & Support

  • Liaise with project managers and technical teams regarding awarded projects.
  • Attend project kick-off meetings.
  • Ensure smooth handover of project documentation and design information.
  • Assist in resolving technical issues during project execution.
  • Participate in system commissioning and client demonstrations when required.

Compliance & Standards

  • Ensure all solutions comply with:
  • SANS 10139
  • SANS 14520
  • SANS 246
  • SANS 1475
  • SANS 10400-T
  • Occupational Health and Safety Act
  • Relevant insurance and client specifications
  • Remain updated on industry developments and changes in legislation.
Minimum Requirements

Qualifications

  • SAQCC designer will be advantageous.
  • Fire detection and gas suppression certifications will be advantageous.
Experience
  • Minimum 3 to 5 years' experience in technical sales within the fire protection industry.
  • Experience with fire detection systems and gaseous fire suppression systems.
  • Proven track record of meeting or exceeding sales targets.
Technical Knowledge
  • Knowledge of:
  • Ziton
  • Advanced
  • Kentec
  • Siemens
  • Autronica
  • Notifier
  • ZP2 Fire Panels
  • VESDA Systems
  • Inergen Systems
  • Novec 1230 Systems
  • FM-200 Systems
  • Ability to read and interpret technical drawings.
  • Understanding SANS standards.

Computer Skills

  • Microsoft Office Suite
  • AutoCAD (advantageous)
  • CRM Systems (advantageous)
  • Estimating and quoting software

Other Requirements

  • Valid driver's licence.
  • Ability to work independently and manage multiple projects.
Key Competencies
  • Strong sales and negotiation skills.
  • Excellent communication and presentation ability.
  • Technical problem-solving skills.
  • Customer-focused approach.
  • Commercial and financial awareness.
  • Time management and organizational skills.
  • Ability to work under pressure and meet deadlines

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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