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Location
In office (Durban)

Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 10, 2026. Fidelity Services Group scores B on the Alion truth index.

Overview
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Fidelity Services Group is a South African security services company providing armed response, alarm and CCTV monitoring, security guarding and escort services, cash management and the SecureDrive product line to households and businesses. The group runs a branch network across South Africa, from Cape Town, Midrand and Durban to towns such as Paarl, Kimberley, George and Vanderbijlpark, and also operates in Eswatini, handling services such as ATM reconciliation for its cash clients. It hires sales consultants, alarm and CCTV installation technicians, branch and operations managers, billing clerks, drone pilots, cybersecurity analysts and interns in HR and finance.

The above position is vacant at Head Office - Westville, reporting to the Billing Manager.

The overall purpose of this position is to maintain revenue and ensure accurate revenue figures for the operational branches.

Minimum Requirements:

  • Minimum Matric Certificate and /or relevant post Matric qualifications.
  • Some knowledge of the full function of debtors, credit control and reconciliation is essential.
  • SAP knowledge would be an advantage.
  • Proficiency in MS Word/Excel/PowerPoint is essential.
  • Accuracy and high methodical working methods are required.
  • Ability to liaise professionally with personnel at all levels.
  • Ability to work without supervision, under pressure and meet strict deadlines.
  • Previous experience in the security environment would be an advantage

Key Performance Areas: (not totally inclusive):

  • Receiving instructions via sales orders, memos and e-mails, to load and bill new contracts for branches.
  • Processing stock / billing / credit notes related to stock.
  • Generating, printing and distributing posting sheets for the branches.
  • Ensuring that monthly invoicing and credits are correct and all revenue for a particular month is loaded on time.
  • Doing month end reports for the branches and distributing the final reports to top management.
  • Constant communication with branches to address any other queries or billing related problems that the branches may need assistance with.
  • Doing all amendments, increases and terminations on existing contracts
  • Processing and capturing of orders on the system
  • Assisting Credit Controllers
  • Processing credit notes
  • Printing posting lists
  • Assisting with queries relating to the Billing Department
  • Printing invoices
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