Technical Solutions Consultant Intern - CyberSecurity

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission-critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

General Profile

• Requires advanced skills and expertise in a variety of client service and business support processes OR
• Applies depth of knowledge in key technical processes typically requiring specialized accreditation for technical certification
• Actively troubleshoots; anticipates patterns and links; looks beyond the immediate problem to the wider implications
• May handle escalations or act as an informal resource or team lead for colleagues with less experience
• Works autonomously within established procedures and practices Functional Knowledge
• Requires advanced skills and expertise in a range of processes, procedures and systems within a client/business support context OR depth of knowledge within an technical method to perform a broad range of complex work assignments
• Broad understanding of the processes and methodologies of the technical discipline Business Expertise
• Understands how own and related teams efforts impact broader organizational objectives Leadership
• May provide subject matter guidance to more junior team members - but is not a supervisor Problem Solving
• Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent Impact
• Impacts the quality and effectiveness of multiple teams Interpersonal Skills
• Exchanges and conveys detailed information in a concise and logical way; handles sensitive information; role models resolution of exceptions in a service context OR
• Exchanges advanced technical information and ideas effectively; uses tact and diplomacy when dealing with own and other teams The Global Career Framework is part of Power of 3 that provides insights points to help you understand what good looks like. Finastra Competencies build on our Power of 3 which provide more richness to expectations for all our employees around the values and observable, measurable skills and behaviors that are expected of each of us. Our competencies are aligned to Finastra Values which outline what each and every Finastra employee is expected to embody, exhibit and model in their interactions and the competencies help build this out more and provides the bases for how we can continue to evolve our role modelling of the Finastra Values. Individual Contributors Competencies: Customer Focus, Action Oriented, Drives Results, Self Development, Instils Trust, Situational Adaptability, Courage, Being Resilient, Tech Savvy, Cultivates Innovation, Collaborates, Communicates Effectively People Manager & Leader Competencies: Customer Focus, Action Oriented, Decision Quality, Plans & Aligns, Ensures Accountability, Instils Trust, Situational Adaptability, Strategic Mindset, Collaborates, Builds Effective Teams, Attracts & Develops Talent Check on InFINity for more information on Finastra Competencies.

• Job Description

Job Description

Global Solutions Consulting Engineering - Cloud Engineering - CyberSecurity

Finastra: Who are we?

At Finastra our purpose is to unlock the power of finance for everyone. We build and deliver innovative, next-generation technology on our open Fusion software architecture and cloud ecosystem. We’re one of the world’s largest FinTech’s working with over 9,000 customers, including 90 of the top 100 banks globally. Our scale and reach allow us to build long-lasting relationships that put our customers and their customers first.

Your future at Finastra

We believe that the future of finance is OPEN. By focusing on OPEN Collaboration and OPEN Finance, supported by our OPEN Platform, we can create financial inclusion and open innovation for everybody. Our people are our greatest asset and we provide an environment where you can develop and grow your career. From graduates to experienced professionals, we’re leaders in our roles and a key part of making Finastra one of the world’s leading FinTech’s.

Why join us

Alongside amazing colleagues and engaging work, we want to help you get the best out of your career. We offer continuous learning and development to take your skills to the next level. It’s not just about being the best you can be at work we also a variety of benefits to make your non-work life better, including paid holiday, flexible working, pension, health, and well-being initiatives, and many more. If you’re looking to build your career, work with experts and most of all have fun, join us.

What will you contribute?

Finastra is currently seeking a Technical Solutions Consultant Intern to join our team Global Solutions Consulting Engineering (GSCE). This position offers exposure to working as part of the Pre-Sales team. We will provide you capabilities covering the domain knowledge and technical skills required of the target product line to equipped you in providing support to the sales process.

This is a superb opportunity to be promoted into a stretching and career-enhancing role. Accordingly, the ideal candidate should be forward-thinking, dedicated, and detail-oriented with a strong desire to work with awesome people in a highly collaborative environment.

What you’ll do

Your deliverables as s Technical Solutions Consultant Intern will include the following:

• • Assist in setting up demo environments to allow solutions consultants to conduct virtual solution demonstrations for new sales, cross-sales, and/or upgrades opportunities to Finastra prospects and customers.

  • Assist in incorporating knowledge of competitive strengths and weaknesses into solution demonstrations.

  • Develop and update presentation scripts to stay current with product functionality, value proposition, and strategic differentiators.

  • Help plan and design business processes and make recommendations for improvement

  • May perform additional duties upon request

What you’ll need

Knowledge & Skills:

• • Knowledge of financial institution operations advantage

  • Experience with Microsoft Office

  • Proficient in using virtual meeting tools such as Microsoft TEAMS

  • Excellent critical thinking and problem-solving skills

  • Good written and verbal communication skills, interpersonal skills, and professional presentation skills

  • Ability to work independently and within a team environment

  • Preferably with knowledge on at least one on each of the following:

  • Operating System Administrator: Windows or Linux OS Skills

  • Scripting: Bash and Python/Java/JavaScript/C/C++

  • Soft Skills: Word/Wiki Site Administration

  • Basic Azure Operations

  • A plus if with experience writing operation manuals or instruction guides.

Requirements:

• • Current student with a degree focus in business management or equivalent Major

  • Prior data and or financial analysis experience and/or relevant coursework is preferred

  • Experience in financial service software consulting or pre-sales support is an advantage

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well-being: Access confidential one-to-one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation-matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique-bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.