Senior Software Engineer - Salesforce

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

**Remote Work Welcome**

Join the ranks of visionary technology leaders at First American-where history meets innovation, and tradition fuels transformation. As a Senior Software Engineer - Salesforce, you'll play a key role in designing and delivering the enterprise Salesforce capabilities that enable customer engagement, business operations, and AI-powered experiences.

This role goes beyond traditional Salesforce development. You will partner closely with Product Management, Sales, Marketing and Enterprise Data teams to build scalable, secure, and integrated solutions across Salesforce and supporting enterprise technologies. From core platform development and enterprise integrations to data-driven automation and AI-enabled capabilities, you'll help deliver solutions that support critical business initiatives across the organization.

We're looking for an experienced Senior Software Engineer - Salesforce who enjoys solving complex technical challenges, building scalable enterprise applications, and continuously exploring modern engineering and AI capabilities. This is an opportunity to build modern enterprise solutions on the Salesforce platform while delivering innovative capabilities that improve business outcomes and create exceptional customer experiences.

What You’ll Do

The Senior Software Engineer - Salesforce will play a key role in designing, developing, and supporting enterprise software solutions that enable marketing, sales, customer engagement, enterprise data, and operational priorities. This role partners closely with Product Management and cross-functional technology teams to deliver scalable, secure, and maintainable solutions across Salesforce and supporting enterprise technologies. The ideal candidate is passionate about building high-impact solutions that leverage modern software engineering practices, automation, and emerging AI capabilities.

• Design, develop, and deploy scalable enterprise software solutions across Salesforce Financial Services Cloud, Sales Cloud, Service Cloud, Data360, Agentforce, and supporting enterprise technologies.

• Lead the technical execution of complex initiatives from solution design through deployment, ensuring solutions meet functional, security, performance, scalability, and maintainability expectations.

• Partner closely with Product Management to refine requirements, evaluate implementation options, provide technical estimates, identify risks and dependencies, and deliver solutions aligned with established roadmap priorities.

• Design and develop data-driven solutions that enable customer engagement, business process automation, and trusted enterprise data across Salesforce and integrated enterprise platforms.

• Design, build, and maintain integrations between Salesforce, enterprise applications, cloud platforms, AI services, APIs, external data sources, and other customer engagement technologies.

• Leverage modern agentic software development practices and approved AI-assisted engineering capabilities to accelerate software development, improve code quality, automate testing and documentation, and increase engineering productivity while adhering to enterprise security and governance standards.

• Design, develop, and implement agentic business solutions using Salesforce Agentforce, Data360, and other approved enterprise AI technologies.

• Apply a configuration-before-code approach where appropriate, while using custom development when necessary to address complex business, integration, or platform requirements.

• Drive engineering excellence by promoting scalable design patterns, reusable components, secure coding practices, automated testing, and continuous improvement across the software development lifecycle.

• Contribute to a collaborative engineering culture through code reviews, technical knowledge sharing, documentation, and the promotion of engineering best practices.

• Collaborate with Product Management, Architecture, Quality Engineering, DevOps, Security, Data, Sales, and other business and technology partners throughout the software delivery lifecycle.

What You’ll Bring

• 7+ years of professional software engineering, application development, or related technical experience delivering enterprise solutions.

• Demonstrated experience leading the technical execution of complex initiatives and delivering scalable, high-quality software solutions.

• Significant hands-on experience designing, developing, deploying, and supporting Salesforce platform solutions.

• Strong proficiency with Salesforce development technologies, including Lightning Web Components (LWC), Apex, Flows, declarative automation, integrations, security models, and platform data architecture.

• Experience integrating Salesforce with customer engagement platforms, customer data platforms (CDPs), and enterprise applications.

• Experience designing and implementing integrations using REST/SOAP APIs, cloud services, authentication protocols, middleware, event-driven architecture, and enterprise integration patterns.

• Experience designing and implementing AI-powered solutions using Salesforce Agentforce, Data360, or other enterprise AI technologies.

• Experience leveraging agentic software development practices and AI-assisted engineering capabilities to improve software development productivity, code quality, testing, and documentation.

• Strong understanding of software engineering fundamentals, including object-oriented design, system integration, data modeling, testing, debugging, source control, CI/CD, secure coding, and release management.

• Experience partnering with Product Managers to refine requirements, estimate work, evaluate technical tradeoffs, and deliver against prioritized roadmaps.

• Strong analytical and problem-solving skills with the ability to troubleshoot issues across applications, integrations, automation, and data.

• Experience working in Agile software delivery environments and contributing to backlog refinement, sprint planning, estimation, code reviews, and release activities.

• Ability to work independently while collaborating effectively across Product, Engineering, Security, Data, DevOps, Quality Engineering, and business teams.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

PreferredQualifications

• Salesforce Platform Engineer I or II.

• Salesforce Administrator.

• Salesforce Data360, Agentforce, AI Associate, or other relevant AI-related certification.

• Experience with Salesforce Financial Services Cloud, Sales Cloud, Service Cloud, Data360, Agentforce, or other Salesforce AI-enabled capabilities.

• Experience with customer engagement platforms, customer data platforms, or enterprise communication technologies.

Pay Range: $129,300.00 - $172,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.