Branch Manager
First seen by Alion on Nov 12, 2026. FirstRand scores A on the Alion truth index.
To direct and manage the Branch resources (including employee development), in line with the Bank's short- and long-term plan, policies and values with a view to generate the highest return on capital employed and identifying and promoting new business to ensure growth (sales) without incurring unmanageable risks.- Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
- Manage and oversee full branch business process in accordance to Points of Presence strategic deliverables to continuously improve quality and service delivery.
- Retain and grow the active customer account base through sales support efficiencies.
- Grow branch profitability through advances, liabilities, assets and non-interest revenue.
- Develop, encourage and nurture collaborative relationships across area of specialisation.
- Manage team performance in achievement of business objectives.
- Identify opportunities to expand customer base with potentially profitable customers.
- Compile reports that track progress and guide business to make informed decisions.
- Manages risks in own area of responsibility.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
- Identify and utilise opportunities for revenue growth to deliver on sales targets.
- Control expenditure and identify process improvements to contain and reduce costs.
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Management
- Closing Date: 2026-11-13
- Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
- Manage and oversee full branch business process in accordance to Points of Presence strategic deliverables to continuously improve quality and service delivery.
- Retain and grow the active customer account base through sales support efficiencies.
- Grow branch profitability through advances, liabilities, assets and non-interest revenue.
- Develop, encourage and nurture collaborative relationships across area of specialisation.
- Manage team performance in achievement of business objectives.
- Identify opportunities to expand customer base with potentially profitable customers.
- Compile reports that track progress and guide business to make informed decisions.
- Manages risks in own area of responsibility.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
- Identify and utilise opportunities for revenue growth to deliver on sales targets.
- Control expenditure and identify process improvements to contain and reduce costs.
Apply online via the FirstRand careers portal: firstrand.wd3.myworkdayjobs.com
Closing Date: 2026-11-13
REF Code: R55151-1