Product Manager Principal, Technical

Job Description

Innovation isn’t just what we do; it’s how we work. At FIS, you’ll collaborate with talented people across the globe to create solutions that shape the way the world pays, banks and invests. If you’re ready to grow your career while making a meaningful impact, we’d love to meet you.

About the role

As a Principal Product Manager Technical, you will lead the product direction for enterprise orchestration capabilities that support long-running banking processes. You will define what to build and why, turn complex operational needs into clear product requirements, and guide priorities from discovery through launch and adoption. You will partner with engineering, banking operations, risk and compliance teams to create reliable, reusable workflows that connect existing and new systems.

Your key responsibilities

• Set the product strategy and roadmap for enterprise orchestration, including reusable workflow steps, connectors and templates.
• Work with clients and internal partners to map banking journeys, identify controls and recovery needs, and define reusable product capabilities.
• Define product contracts, acceptance criteria and workflow behavior for retries, timeouts, versioning, auditability and safe recovery.
• Use product data, telemetry and customer feedback to measure adoption, reliability, delivery speed and business impact.
• Partner with engineering while maintaining clear ownership of product outcomes, priorities and scope.

What you bring

Required qualifications

• Experience owning a technical product or platform from strategy through launch, adoption and ongoing improvement.
• Hands-on knowledge of workflow, orchestration, business process management or durable-execution products, including how workflows behave during failures and restarts.
• Knowledge of banking operations such as settlement, customer onboarding, payment operations, approvals or exception handling.
• Strong understanding of application programming interfaces, event-driven and distributed systems, data and state models, security, reliability and observability.
• Ability to turn complex technical and business requirements into clear decisions, product requirements and acceptance criteria.

Preferred qualifications

• Experience with workflow authoring tools, versioned definitions, connectors, credential management, REST, Kafka or secure file transfer.
• Experience making low-code or no-code tools useful for business product owners.
• Software engineering experience building and operating production systems.

The impact you’ll make

As a Principal Product Manager Technical, you will help define how complex banking processes are automated across connected platforms. Your work will make workflows more reliable, reusable and auditable while helping teams bring new capabilities to production faster. You will have meaningful ownership within a senior product and engineering team working on technology used by large financial institutions.

What we offer you

Bring your ideas. Build your future. At FIS, you'll find the support, resources and opportunities to develop your career while helping shape the future of financial technology.

We offer:

• Internal career growth opportunities
• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.