Client Project Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

The Client Payments Project Manager delivers Enterprise Payments Platform projects for a global client base. You will structure project delivery, coordinate cross-functional contributors and maintain client alignment from initiation through implementation. Your work helps Fiserv deliver payment solutions that meet agreed scope, schedule, budget and quality expectations.

What you'll do:

• Act as the product face to the client, building trusted relationships and guiding clients throughout delivery.
• Apply strong product knowledge and sufficient technical understanding to translate client needs, facilitate decisions, and connect business and technology teams.
• Lead complex client payment projects from initiation through implementation against agreed scope, schedule, budget and quality standards.
• Define project plans, delivery approaches, milestones and governance routines that support client and internal stakeholder alignment.
• Coordinate cross-functional contributors across the software development lifecycle, including design, build, test, quality assurance and implementation.
• Manage project scope, change control, resource planning, timelines, risks and issue resolution throughout delivery.
• Maintain relationships with senior stakeholders across Fiserv and client organizations through clear written and verbal project communication.
• Lead project commercial activities, including budget tracking, forecasting inputs and client discussions related to scope or delivery changes.
• Evaluate delivery practices and recommend process improvements that increase consistency across Enterprise Payments Platform projects.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 6+ years of experience managing complex, client-facing technology projects with defined scope, schedule, budget and quality measures.
• 6+ years of experience delivering software projects across the software development lifecycle, including design, build, test, quality assurance and implementation.
• 6+ years of experience managing project scope, change control, resources, timelines, risks and financial tracking for fixed-price or high-value projects.
• 4+ years of experience communicating project status, risks and decisions to senior business stakeholders and technical teams.
• 4+ years of experience using project management tools such as Clarity, Jira or similar project tracking platforms.
• Bachelor’s degree or higher in business, technology, project management or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience in the payments, financial technology or financial services industry.
• Experience supporting Enterprise Payments Platform implementations.
• Project Management Professional certification or similar project management certification.
• Experience improving delivery methods, project governance or software delivery processes.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.