IT Integration Analyst

Your Role

• You would be a key technical member of our Integration Team, working collaboratively with departments across the company to automate business processes between IntraFi and its member institutions. You will interface directly with financial institutions (large and small), banking technology providers, fintechs, and other financial services providers.

Your Responsibilities

• Work directly with clients, business and technical, as well as other financial services providers.
• Assist in evaluating financial and technology companies to identify synergies for opportunities to grow and expand IntraFi’s services.
• Present technology offerings to customers, including C-Level executives.
• Analyze complex problems, interpret business needs, and formulate creative technical solutions.
• Serve as the technical liaison between IT, clients, and internal business units.
• Work with the Application Development and Product Management Teams to build and enhance IntraFi’s integration capabilities to meet current and future business needs.
• Design, develop, test, and implement solutions using commercial and custom integration tools to facilitate participation in our services.
• Develop complex data integration solutions using SQL.
• Independently perform functional analysis for new projects; document functional and system requirements and solution designs.
• Be able to operate across multiple projects simultaneously and perform a variety of tasks, from addressing production issues to working with new customers.
• Provide exceptional customer support to existing clients to ensure seamless participation in IntraFi’s services. In some cases, support will be outside of normal business hours.

Required Experience, Skills, and Qualifications

• Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
• 5+ years of experience working with Information Technology
• Bachelor’s Degree or equivalent experience
• Demonstrated experience providing customer service
• Exceptional written and oral communication skills sufficient to communicate effectively with nontechnical and technical business clients and teams
• Strong Oracle PL/SQL skills required
• Understanding of integration technologies, including APIs and file transfer protocols
• Understanding of security considerations, such as file and transport encryption
• Ability to independently create requirements definition documentation and functional designs for complex IT systems
• Familiarity with AWS technologies is beneficial
• Background in financial services is beneficial
• Some opportunities to travel, such as to attend trade shows or to work directly with key clients, may be available