Senior Implementation Engineer

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Implementation Engineer do at Fiserv?

You will develop, manage, and showcase innovative solutions to complex business problems that leverage the Finxact Core APIs and technical features. With a focus on ensuring customer success, the Implementation Engineer’s primary role is to provide technical consulting to clients and serve as a subject matter expert on the Finxact Core APIs and integration points. In addition, the Implementation Engineer role encompasses all components of client implementations, training, overall product feedback and client support. When clients present vendors that are not already integrated to the Finxact core, you will provide consultative guidance on how the vendor can be integrated into the ecosystem. Most importantly though, you will consult the client on best practices regarding integration models, workflows and you will support the client’s users through onboarding to help them get the most out of the solution you helped design. The ideal candidate will have a background in financial software working with clients directly and with internal project team members.

What you will do:

• Obtain and maintain an in-depth understanding of Finxact’s technology and its underlying architecture
• Work with clients to solve complex business problems, trouble shooting, and using the Finxact Core and its surrounds
• Communicate complex technical concepts to a variety of audiences
• Interface directly with ecosystem partners, clients, and internal teams to promote the adoption of our product
• Support the technical design process by participating in the analysis of technical application and client ecosystem requirements
• Assist in analysis that will identify requirements related to people, processes, and technology.
• Develop and code core functionality and interfaces for our solution
• Participate in execution and documentation of tests
• Assist in the deployment process for client implementations

What you will need to have:

• 6+ years professional experience in API and software development
• 2+ years of experience programming functional, imperative or object-oriented languages
• Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience

What would be great to have:

• Financial industry experience and knowledge of Golang programming
• Stellar communication, collaboration, problem-solving and accountability skills

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.