Senior Product Manager - Restaurant/POS

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Product Manager do?

At Fiserv, the Product Manager for the Restaurant vertical plays a crucial role in shaping the future of our restaurant technology offerings. This position seeks visionary leadership to drive innovation, enhance customer experiences, and ensure the growth of Clover's products within the competitive restaurant industry. Our mission is to align advanced technology with the dynamic needs of the restaurant sector, providing solutions that streamline operations and improve service quality.

What you will do:

• Own the product strategy for Clover’s restaurant technology offerings, ensuring alignment with overall business objectives.
• Define and champion the product vision, including digital ordering, table management, and payment systems.
• Analyze market trends and emerging technologies to maintain a competitive edge.
• Collaborate across functions to translate vision into actionable product requirements and features.
• Drive the end-to-end product lifecycle, from ideation through launch, ensuring timely and high-quality delivery.
• Develop and maintain a product roadmap that reflects market demands, customer needs, and strategic priorities.
• Conduct market research and customer insights analysis to identify pain points and opportunities for improvement.
• Leverage data and feedback to iteratively enhance product offerings and customer experience.

What you will need to have:

• 10+ years in product management within restaurant/hospitality.
• Deep knowledge of restaurant operations and tech trends.
• Strong analytical skills and experience with Agile methodologies.
• Proven ability to drive innovation and business growth.
• Proficient in Japanese language, both spoken and written.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.