IDS Platforms Analyst & Coordinator

• Full-Time | Continuing

• Higher Education Officer Level 6 | $94,456 - $100,710

• Location: Bedford Park / Kaurna Country

• View Position Description

About the Role

The Platforms Analyst & Coordinator works under general to broad direction, and is responsible for contributing to analysis, support and coordination of activities related to the ongoing operation and development of the relevant platforms and applications.

As this is a customer facing role, operating on a diverse range of research specific SAS platforms, you will be responsible for; contributing to requirements analysis activities, interpreting business requirements and translating them into technical requirements - along with supporting business change impact analysis to identify appropriate change management activities to support system changes.

Some of the key position responsibilities are:

• Supporting the technical change, configuration and release management process for the relevant platforms and applications in alignment with IDS frameworks, principles and standards.
• Assisting as required with both formal and informal market scanning and benchmarking activities to be aware of emerging market offerings and trends.
• Contributing to the continuous development of relevant platforms and applications by analysing, configuring, testing and documenting new functionalities and capabilities.
• Providing timely and effective advice and support to customers and stakeholders by identifying improvements to support services.
• undefined.

This position makes a significant contribution to the University’s strategic plan to “Changing 10 million lives, Every One Matters”, by 2035 through supporting the stable, reliable and performant operations, assisting our researchers to smoothly access relevant platforms and applications. By working collaboratively across teams and embracing agile ways of working, the role helps deliver efficient, high-quality outcomes and a commitment to excellence and innovation.

About You

The role ideally will suit an early career focused individual with excellent customer service skill. You are committed to continuous improvement and enjoy working in a small, agile team. While you work independently, you also follow established procedures and have a curious nature.

You will have previous experience in agile ways of working to manage, refine, and prioritise an activity backlog based on relevant customer and organisational priorities, and well-developed, planning, analytical, and critical thinking skills.

See the “How to apply and Information” section at the end of this ad for more about what you will bring to the role.

The ideal candidate will hold a qualification in Information Technology or relevant technical area, and / or equivalent relevant experience in an IT environment.

About Information and Digital Services

Information and Digital Services (IDS) are a pivotal resource of the University, providing information and digital technology services and support to the Flinders University staff and student community. The IDS team apply technical expertise to support university projects and provide core services such as the IDS Service Desk, Audio visual, simulation and event services, Information security and identity access management services and more.

Life at Flinders

They say know your place. We say you've found it right here.

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next.

Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

So, why work at Flinders?

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program
• Wide range of professional development activities and services, including exclusive staff study offers
• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).
• Recognised as a Veteran Employer of Choice

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

• Please see here for our Reconciliation Action Plan
• Please see here for our Indigenous Workforce Strategy

Prescribed Conditions for Employment

Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University. This includes a current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University.

The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.

How to Apply and Information

• You are required to submit a CV, along with a Suitability Statement as a separate document. This should be no more than 2 pages, and address the below Key Position Capabilities of the position description:
  • Well-developed thinking, planning and analytical skills
  • Well-developed interpersonal influence and demonstrated ability to negotiate and communicate effectively with staff and customers across a diverse organisation particularly during the design, management and implementation of customer solutions.
  • Experience supporting and maintaining Commercial-Off-The-Shelf (COTS) applications and Software as a Service and enterprise applications and systems.
  • General knowledge and experience in the design and execution of application upgrades including planning, test plan, execution and program close out using good change management principles and practices.
  • General knowledge of the principles and practices of the software development lifecycle.
• For more information regarding this position, please contact Scott Anderson Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged to participate fully and independently in the life of the University. If you require any reasonable adjustments to assist you in the selection process, please advise the contact in the Recruitment Team so that we can make appropriate arrangements through [email protected] or call 08 8201 2383

Certification

Applications to be submitted before 10.00pm:

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.