Staff Site Reliability Engineer

FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace-one where different perspectives are sought out, heard, and valued-is essential to building a company that can truly serve the full spectrum of sports fans.

We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.

THE ROLE:

At FloSports, SRE is the team that acts as a force multiplier for our engineering organization. Our mission is to be the "wind in the sails" for our developers, enabling them to ship features faster, safer, and with more confidence. We are a "code-first" group that believes in automating away toil and solving problems with software. We don't click buttons in a console; we write code, build tools, and manage our infrastructure through GitOps.

As a Staff SRE, you will be a technical leader on a highly skilled and senior team. You will be a key driver of our architecture, reliability, and developer enablement strategy. This role requires a balance of high-impact individual contribution, technical leadership, and close collaboration with other Staff and Senior engineers to set the technical direction for the entire organization.

Our culture is built on principles of shared stability responsibility and pragmatism. We are guided by a philosophy of simplicity (if you've read grugbrain.dev, you'll fit right in). We believe it's more fun to be competent, and we're looking for another expert to join our team.

RESPONSIBILITIES:

• Lead the technical architecture and execution of our landmark migration from a legacy GCP environment to a modern, scalable infrastructure on AWS EKS.

• Architect, design, and drive our core infrastructure, defining the patterns for Terraform and GitOps that the rest of the organization will follow.

• Champion and drive our SLO-driven culture, setting the strategy for how we define, measure, and implement SLOs for critical user journeys, guided by the four Golden Signals (Latency, Traffic, Errors, and Saturation).

• Lead the design and development of critical tooling and automation in Node.js and Go to solve entire classes of problems for our developers.

• Lead the architectural evolution of our in-house, K6-based load testing platform, ensuring it can scale to meet future product demands.

• Act as a primary subject matter expert for our Istio service mesh, driving its architecture, adoption, and optimization.

• Spearhead and own high-priority initiatives, including the development of agentic workflows and intelligent automation for SRE domains like proactive scaling and automated remediation.

Act as a technical leader by participating in our blameless on-call rotation, mentoring other engineers through complex incidents and ensuring all post-mortems lead to systemic, long-term improvements.

KNOWLEDGE, SKILLS AND ABILITIES:

• Extensive Experience: 8-10+ years in SRE, DevOps, or Software Engineering, with a proven track record of operating at a Staff level.

• Proven Technical Leadership: You have a history of mentoring other senior engineers, influencing technical direction across multiple teams, and leading large-scale projects to completion.

• Expert Coder: You are a polyglot with deep expertise in languages like Node.js or Go and a history of building and maintaining critical automation and services.

• Kubernetes Architect: You have an expert-level, architectural understanding of Kubernetes (EKS preferred), including networking, custom controllers, and control plane optimization.

• Infrastructure as Code Expert: You are a Terraform expert who has designed and implemented large-scale, reusable, and secure IaC frameworks, not just consumed them.

• Observability Architect: You have designed and implemented observability strategies from the ground up, leveraging platforms like Datadog to create actionable SLOs and provide deep system insight.

• CI/CD Architect: You have designed, built, and scaled complex CI/CD systems (ideally with GitHub Actions and self-hosted runners) that are used by an entire engineering organization.

• Expert Systems Thinker: You can decompose highly ambiguous, complex, cross-functional problems into solvable parts and lead the technical solution from concept to production.

BONUS

• Agentic Systems & Intelligent Automation: You have successfully designed and deployed agentic systems or other forms of intelligent automation to solve SRE problems and can speak to the tangible results.

• Architectural Leadership in a large-scale cloud migration (e.g., GCP to AWS).

• Performance Testing: Deep experience building or scaling custom load testing frameworks, especially with K6.

• Istio Expertise: Deep, practical experience managing Istio in a large, multi-tenant production environment.

• Familiarity with serverless architectures, especially SST.

• Experience orchestrating the deprecation and removal of legacy configuration management systems.

OUR COMMITMENT TO DIVERSITY:

FloSports exists to elevate the communities, athletes, and sports that have too often been overlooked. That mission starts with our own team. We believe that a diverse, inclusive workplace-one where different perspectives are sought out, heard, and valued-is essential to building a company that can truly serve the full spectrum of sports fans.

We are committed to creating a fair and equitable environment where people from all backgrounds can thrive. To help mitigate bias and expand opportunity, FloSports uses a blind recruiting process that supports more objective, inclusive hiring decisions. We’re intentional in our practices because we believe the best ideas and innovations come from teams that reflect the diversity of the world around us.

OUR BENEFITS:

• Recognized three years in a row as a Top Workplace by the Austin-American Statesman

• Flexibility at work - you can take control of your profession and personal schedule

• All-hands events hosted in beautiful Austin, Texas

• Annual equity awards for all top performers

• Competitive and comprehensive medical, dental and vision plans

• Peace of mind through company-paid short-term disability, long-term disability and life insurance

• Generous 401(K) company match vested immediately

• Progressive parental leave policies

• Flexible paid time off

• Hack-a-thons and a full calendar of team-building and social events

• Company donation to youth teams and leagues that our employees coach

• Stocked snack bar, catered lunch and breakfast tacos every week