Outside Sales Representative

Summary:

Sell, build, and maintain a customer and sales base within the specified territory to respond to all inquiries by performing the following duties.

Essential Duties and Responsibilities:

Contact and visit customers to build and maintain relationships by email, phone, fax, letter, and personal visits.

Compiles list of prospective customers for use as sales leads, based on information from account lists, business directories, and other sources.

Generates written quotes with supporting correspondence to qualified prospects and follows up until the order is placed, lost, or opportunity is closed.

Talks with existing customers to determine current/future needs and current satisfaction and build relationships.

Introduces new products to clients and prospects using samples or catalog, displays or demonstrates product, and emphasizes salable features.

Quotes prices and credit terms established and prepares sales orders as necessary.

Communicates with the warehouse regarding the estimated delivery date of the product to the customer.

Helps gather current marketplace information on pricing, products, merchandising techniques, etc., for the Sales Manager.

Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management.

Maintains technical knowledge by reviewing professional publications, attending educational workshops, establishing personal networks, and participating in professional societies.

Attend sales meetings as required. Maintains open communication with Sales Manager as to whereabouts for scheduling purposes.

Maintain Outlook calendar daily, prepare call reports weekly, and keep vehicle/maintenance log and expense accounts on a monthly basis.

Cover customer service duties as needed in the absence of other customer service personnel.

Other duties as assigned by Sales Manager.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Associate’s degree or equivalent from two-year college or technical school; or one to two years of related sales or customer service experience and/or training; or equivalent combination of education and experience. Background in the plastic industry a plus.  Must have a valid driver’s license and driving record that is acceptable to the company’s insurance policy.

Travel Requirements: 

This role may require travel to customer or supplier sites as needed